9.7
Spot Score
Streamline your documents, simplify your workflow.
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Laserfiche offers custom pricing plan
Laserfiche is a highly intuitive and efficient product that has garnered positive feedback for its ability to streamline processes and offer advanced automation features. Users appreciate its user-friendly interface, versatile form designer, and powerful searching capabilities, allowing for easy organization and retrieval of documents. The software's automation ...Read more
Easy to use and intuitive interface for both basic and advanced tasks.
Efficient document management, search functions, and archiving capabilities.
Facilitates automation of processes and workflows, saving time and increasing efficiency.
Excellent customer support and resources for users, even for inexperienced individuals.
Complexity in advanced features and customizations might be overwhelming for new users without proper training or support.
Limited options for customization in certain areas like form design and reporting capabilities.
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Showing 81-90 out of 501
EZ
Erick Z
05/31/23
"Great customer service"
What do you like best about Laserfiche? The way it's customer service isn't amazing and ready to help with any question What do you dislike about Laserfiche? At this time I have no dislikes as it has been great customer support What problems is Laserfiche solving and how is that benefiting you? Helping with document retention.
AP
Andy P
05/31/23
"Application Specialist IV"
What do you like best about Laserfiche? To be able to automate the process and make the business flow more efficient. What do you dislike about Laserfiche? Learning curve takes longer and there's many places to setup configurations. What problems is Laserfiche solving and how is that benefiting you? To be able to track and store documents and streamline the approval process.
LT
Liza T
05/31/23
"Efficiency"
What do you like best about Laserfiche? Love how the application is continuously evolving. I've created many forms and have automated processes in less than 2 hours. My favorite thing about laserfiche is there's always answers or solutions to my problem. I love how the company is innovative and efficient in evolving their product. What do you dislike about Laserfiche? Hard to get support unless we go through a service provider. What problems is Laserfiche solving and how is that benefiting ...
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AU
Anonymous User
05/31/23
"Simple to use"
What do you like best about Laserfiche? It has complex systems that are easy to create, modify, use, and easy to teach to others. It has a very intuitive user interface. Complex systems can replicate difficult processes. What do you dislike about Laserfiche? Laserfiche seems to have a slight barrier to entry in that it's difficult to first get started. Once you get going it's easy to learn quickly but it's hard to understand the software as a whole initially. What problems is Laserfiche ...
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CT
Charlie T
05/31/23
"Laserfiche is the duct tape of our agency."
What do you like best about Laserfiche? I like how easy it is to build new processes, forms, and automate and route things with flexibility. It doesn't stop with documents. What do you dislike about Laserfiche? Licensing can be a bit of a hurdle. Wish it was more site wide, which slows new adoption. What problems is Laserfiche solving and how is that benefiting you? Provides easier access to documents to all users and from many systems while avoiding missing paper documents.
AU
Anonymous User
05/31/23
"Great service"
What do you like best about Laserfiche? Tracking Documents with a quick search feature. What do you dislike about Laserfiche? I do not see a down side to the use of the product. What problems is Laserfiche solving and how is that benefiting you? Getting off of paper documents
AU
Anonymous User
05/31/23
"Amazing Product for Local Governments"
What do you like best about Laserfiche? User friendly - easy to use and reliable What do you dislike about Laserfiche? OCR is good, not perfect. Sometimes we have trouble with documents not completely being OCRd What problems is Laserfiche solving and how is that benefiting you? Keeping our document repository up to date and accurately and securely storing such documents
AU
Anonymous User
05/31/23
"AP manager"
What do you like best about Laserfiche? Effective and efficient time has been cut in half for invoice entry and the documents are stored electronically. Amazing system for the purchasing and clerks departments. What do you dislike about Laserfiche? Would like more training offered in the help area within laserfiche to solve simple tasks. What problems is Laserfiche solving and how is that benefiting you? AI and forms are being set up and used to save time
JA
Judith A
05/31/23
"Presenter was very knowledgable"
What do you like best about Laserfiche? The lack of paper that I have to deal with on my desk What do you dislike about Laserfiche? Sometimes it's difficult for documents to automatically upload to where there supposed to What problems is Laserfiche solving and how is that benefiting you? Less physical documents which help me be more organized
LD
Laura D
05/31/23
"I support Laserfiche"
What do you like best about Laserfiche? Laserfiche has improved the workload for city employees as well as residents. Residents are able to find records so easily and efficiently sure has helped reduce our workload. What do you dislike about Laserfiche? I love everything about Laserfiche everything is working just perfectly. Even when I have questions Laserfiche staff are amazing helping our office with every questions we may have. What problems is Laserfiche solving and how is that ...
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