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9.7

Spot Score

Laserfiche - Document Management Software

Laserfiche Reviews in April 2025: User Ratings, Pros & Cons

Streamline your documents, simplify your workflow.

4.6

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Laserfiche Reviews & Ratings

4.6

Excellent

Based on 373 ratings & 501 reviews

Rating Distribution

Excellent

(440)

Very Good

(52)

Good

(6)

Poor

(0)

Terible

(3)

Expert's Review

Laserfiche is a highly intuitive and efficient product that has garnered positive feedback for its ability to streamline processes and offer advanced automation features. Users appreciate its user-friendly interface, versatile form designer, and powerful searching capabilities, allowing for easy organization and retrieval of documents. The software's automation ...Read more

Laserfiche pros and cons

  • Easy to use and intuitive interface for both basic and advanced tasks.

  • Efficient document management, search functions, and archiving capabilities.

  • Facilitates automation of processes and workflows, saving time and increasing efficiency.

  • Excellent customer support and resources for users, even for inexperienced individuals.

  • Complexity in advanced features and customizations might be overwhelming for new users without proper training or support.

  • Limited options for customization in certain areas like form design and reporting capabilities.

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Showing 61-70 out of 501

AU

Anonymous User

05/31/23

5 out of 5

"Laserfiche for the public sector"

What do you like best about Laserfiche? Being able to stay store thousands of public records and being able to search easily What do you dislike about Laserfiche? Cost and lack of training for staff members What problems is Laserfiche solving and how is that benefiting you? Disorganization in storing documents

HG

Hilda G

05/31/23

5 out of 5

"Great experience"

What do you like best about Laserfiche? Makes the workflow better. Document Management makes it easier and no printing. What do you dislike about Laserfiche? I don't like having to go into the sql server to do some changes. What problems is Laserfiche solving and how is that benefiting you? Not having to print or miss documents.

BC

Bree C

05/31/23

5 out of 5

"Laserfiche user for 14 years"

What do you like best about Laserfiche? How easy it is to navigate and how much it has improved our processes!! What do you dislike about Laserfiche? The reporting in Forms isn't as customizable as we'd like. What problems is Laserfiche solving and how is that benefiting you? We are no longer spending hours filling out PDF's, instead our core system talks to LF Forms and fills it all in for us! It's drastically reduced the number of data entry errors.

AU

Anonymous User

05/31/23

5 out of 5

"EXCELLENT EXPERIENCE with laserfiche"

What do you like best about Laserfiche? Help with the document menagement functionin our organization What do you dislike about Laserfiche? the login process gets confusing sometimes What problems is Laserfiche solving and how is that benefiting you? Document management

CC

Casimira C

05/31/23

5 out of 5

"Business Manager"

What do you like best about Laserfiche? Automated forms process and storing files What do you dislike about Laserfiche? Nothing as of today, I have been very satisfied What problems is Laserfiche solving and how is that benefiting you? Sharing files, storing files and process automation

DP

Dina P

05/31/23

5 out of 5

"Laserfiche is a superior product for document retention"

What do you like best about Laserfiche? Laserfiche can be integrated with Outlook and Energov, making our job as government employees faster, which makes everyone happy! What do you dislike about Laserfiche? I haven't found many things to dislike about Laserfiche. The most difficult thing is trying to remember how we set up our download. What problems is Laserfiche solving and how is that benefiting you? Laserfiche is allowing us to have our documents available to the public. It eliminates ...

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RP

RaySean P

05/31/23

5 out of 5

"Awesome and very informative"

What do you like best about Laserfiche? Laserfiche forms makes things easier for our customers. What do you dislike about Laserfiche? Everything is awesome and every time we ran into issues Laserfiche was there to help. What problems is Laserfiche solving and how is that benefiting you? Being able to ask for help and get it quickly

YC

Yazmin C

05/31/23

5 out of 5

"Laserfiche for Time Saving!"

What do you like best about Laserfiche? Laserfiche is very customizable and helps with document management in our organization. What do you dislike about Laserfiche? Need more training. On us though, we need to start visiting the support website! What problems is Laserfiche solving and how is that benefiting you? Document management, previously we stored documents everywhere: cloud and printed. This is helping keep our docs centralized.

JB

Jason B

05/31/23

5 out of 5

"Excellent Product, Very Helpful"

What do you like best about Laserfiche? Workflows and forms are the best aspects of laserfiche. What do you dislike about Laserfiche? integration between on on-prem and cloud needs more development. What problems is Laserfiche solving and how is that benefiting you? Laserfiche has streamlined our AP process immensely, what used to take weeks now takes minutes.

AU

Anonymous User

05/31/23

5 out of 5

"Laserfiche is more than just data management!"

What do you like best about Laserfiche? It has so many different tools to help with business processes and data management. We have been able to change the way we complete tasks and approvals as well as reduce the amount of paper that is created and stored. What do you dislike about Laserfiche? Other than the usual bugs or having to research how to complete certain tasks or start processes, Laserfiche has been amazing. The community is very helpful and we have a great vendor to assist us ...

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