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Krisp - New SaaS Software

Krisp Reviews in April 2025: User Ratings, Pros & Cons

Say goodbye to background noise on calls.

4.7

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Starts from $8/month when yearly, also offers free forever plan

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Krisp Reviews & Ratings

4.7

Excellent

Based on 245 ratings & 814 reviews

Rating Distribution

Excellent

(696)

Very Good

(81)

Good

(3)

Poor

(12)

Terible

(22)

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Showing 1-10 out of 814

VK

Vitali Kaspler

06/04/24

1 out of 5

Deceptive auto-renewal, no refunds - avoid!

Krisp.ai auto-renews dormant accounts and charges annually without sending notifications about the charges. The only notifications provided are about expiring credit cards, which conveniently omit any mention of subscription renewals. In my experience, when I noticed the charges and requested a refund, Krisp.ai refused, citing a strict no-refund policy. Their support suggested that users should proactively cancel subscriptions, despite not being informed of the ongoing charges due to their ...

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VK

Vitali Kaspler

06/04/24

1 out of 5

Deceptive auto-renewal, no refunds - avoid!

Krisp.ai auto-renews dormant accounts and charges annually without sending notifications about the charges. The only notifications provided are about expiring credit cards, which conveniently omit any mention of subscription renewals. In my experience, when I noticed the charges and requested a refund, Krisp.ai refused, citing a strict no-refund policy. Their support suggested that users should proactively cancel subscriptions, despite not being informed of the ongoing charges due to their ...

Read more

KK

Kevin Kneupper

06/02/24

1 out of 5

I cannot express how utterly ridiculous…

I cannot express how utterly ridiculous this product has become. Somebody in the company management apparently decided that they really really wanted to pivot into AI. So now this product - which was supposed to be about making my sound crisp - now has some AI note taker I never asked for. EXCEPT I CAN'T TURN IT OFF. There is literally no way to stop it from taking notes of my conversations. And now it slows down the product and screws up my audio. The whole reason I downloaded your ...

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KK

Kevin Kneupper

06/02/24

1 out of 5

I cannot express how utterly ridiculous…

I cannot express how utterly ridiculous this product has become. Somebody in the company management apparently decided that they really really wanted to pivot into AI. So now this product - which was supposed to be about making my sound crisp - now has some AI note taker I never asked for. EXCEPT I CAN'T TURN IT OFF. There is literally no way to stop it from taking notes of my conversations. And now it slows down the product and screws up my audio. The whole reason I downloaded your ...

Read more

JP

João Paulo Macedo

03/17/24

4 out of 5

Doesnt filter farts

Date of experience: March 18, 2024

T

Tash

02/27/24

1 out of 5

Their software doesn't work and no refund after purchasing for full year

Their software doesn't work. Also no refund policy. Please don't use their software if you would like your money refunded after product fails to work. It does not work in reality.

T

Tash

02/27/24

1 out of 5

Their software doesn't work and no refund after purchasing for full year

Their software doesn't work. Also no refund policy. Please don't use their software if you would like your money refunded after product fails to work. It does not work in reality.

S

Sarah

02/25/24

1 out of 5

Terrible Customer Support

Terrible Customer Support. I was a Krisp user for several years. It wasn't perfect, but the product improved over the course of 2021-2023. During this time, I switched jobs and convinced my new team to use Krisp for video recordings and client calls. In June of 2023, I was let go from that company due to an acquisition. My paid account was attached to that email, which I no longer had access to. In Nov of 2023, I received a charge for a yearly subscription from Krisp. I went onto my account ...

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S

Sarah

02/25/24

1 out of 5

Terrible Customer Support

Terrible Customer Support. I was a Krisp user for several years. It wasn't perfect, but the product improved over the course of 2021-2023. During this time, I switched jobs and convinced my new team to use Krisp for video recordings and client calls. In June of 2023, I was let go from that company due to an acquisition. My paid account was attached to that email, which I no longer had access to. In Nov of 2023, I received a charge for a yearly subscription from Krisp. I went onto my account ...

Read more

AU

Anonymous User

01/30/24

5 out of 5

"No more barking dogs!"

What do you like best about Krisp? I like the background noise suppression. I work from home to I have a lot of echo and distracting noise that Krisp takes care of.