Kount Reviews in February 2025: User Ratings, Pros & Cons

"Great fraud prevention solution!"

What do you like best about Kount? - easy integration - many rule conditions to choose from - easy to use - many options to add custom reason codes/ user defined fields for further visibility and reporting purposes What do you dislike about Kount? - the datamart BI reporting tool is very buggy, slow, not optimized and limited What problems is Kount solving and how is that benefiting you? Improving the way we deal with fraud. Adding better visibility and confidently approving/decking orders

"Really easy to use and understand"

What do you like best about Kount? User friendly all the data is easy to read. Metrics to review or decline orders and easy to customize What do you dislike about Kount? Sometimes the data seems off. Had an Kount tell me a couple of times that an email was a couple of days old, but we've had orders from these customers for years. Recommendations to others considering Kount: Play around with the user interface for a bit and you will get used to it. What problems is Kount solving and how is ...

"Ease of using Kount"

What do you like best about Kount? The kount rules greatly helps in reviewing the account and determining where to focus and what to look for. What do you dislike about Kount? I feel the time zone portion is not much of a help Recommendations to others considering Kount: It is recommended to use kount with fraud mitigation and highly useful checking for linked accountd What problems is Kount solving and how is that benefiting you? Fraud risk

"Kount for Fraud Prevention and Mitigation"

What do you like best about Kount? The seamless integration with in house tools and APIs What do you dislike about Kount? Not so user friendly for non-devs or non-analysts using the tool for daily work items Recommendations to others considering Kount: Hire a well experienced dev team for implementation and maintenance What problems is Kount solving and how is that benefiting you? Fraud mitigation, prevention and trend analysis

"Kount for Fraud Prevention and Mitigation"

What do you like best about Kount? The seamless integration with in house tools and APIs What do you dislike about Kount? Not so user friendly for non-devs or non-analysts using the tool for daily work items Recommendations to others considering Kount: Hire a well experienced dev team for implementation and maintenance What problems is Kount solving and how is that benefiting you? Fraud mitigation, prevention and trend analysis

"Excellent Fraud Mitigation"

What do you like best about Kount? The support offered by Kount representatives. What do you dislike about Kount? Rule creation around velocity over time. What problems is Kount solving and how is that benefiting you? Problems are mainly ATO, Carding, working adding VMPI. Benefits include stopping fraud while allowing good customers to transact.

"When used correctly Kount WILL lower your fraud rate"

What do you like best about Kount? Kount gives you a lot of great information at a glance which allows you to make informed decisions on fraud management. They are continuously improving their systems and their customer service is top notch. What do you dislike about Kount? Kount only keeps order details for two years which can be slightly frustrating when you have an order on the VIP list, but don't know why. That said, very rarely do you need that data after that much time has ...

"KOUNT IS THE BEST"

What do you like best about Kount? Ease of use and onboarding process. They have the best customer success team I have ever worked with. They helped us from day 1 until we were processing orders and then some. What do you dislike about Kount? We are trying to connect Kount to our ERP Sage100, but will need a separate account for another instance of Kount. Otherwise not really any complaints. What problems is Kount solving and how is that benefiting you? We had a high number of fraud orders ...

"KOUNT IS THE BEST"

What do you like best about Kount? Ease of use and onboarding process. They have the best customer success team I have ever worked with. They helped us from day 1 until we were processing orders and then some. What do you dislike about Kount? We are trying to connect Kount to our ERP Sage100, but will need a separate account for another instance of Kount. Otherwise not really any complaints. What problems is Kount solving and how is that benefiting you? We had a high number of fraud orders ...

"What can you KOUNT on?"

What do you like best about Kount? The user interface is easy to navigate, and with the addition of 3rd party data providers you have enhanced validation, and ability to improve your decisions. What do you dislike about Kount? Some of the scoring, and terminology seem to be in conflict with each other, which is probably just a function of how the product evolved over time. Hi scores, vs low scores, before vs after for example when setting context related to proximity or time of purchase can ...