Kount Reviews in April 2025: User Ratings, Pros & Cons

"Great product! Much needed Tool!"

What do you like best about Kount? The alerts help me catch chargebacks before they get processed. I get the alert, go into Kount and deal with it immediately before it reaches my merchant processor. Plus I have almost 3 days to get it taken care of. Just enough time. What do you dislike about Kount? Honestly, to be fair, the only thing I have seen and it is not really bad, but I have forgotten a couple of alerts because I get the alert email, but sometimes it hasn't reached my dashboard, ...

"Kount is key to protecting our ecom business against fraud"

What do you like best about Kount? We use Kount in multiple ways to defend our checkout process from fraud. It provides a defense from volume attacks and provides scoring of our transactions so that we can automatically reject, review, or accept them. What do you dislike about Kount? I don't dislike any of Kount's current functionality. It does what we need it to. What problems is Kount solving and how is that benefiting you? Kount is integrated into our checkout process. For most ...

"Kount is great with some tuning"

What do you like best about Kount? Kount Control and Command work well in combination to handle and filter bots and malicious users at the perimeter and then let us filter in a broader or finer way at the checkout. Implementation of Control drastically dropped the amount of botting and carding attacks we were dealing with. What do you dislike about Kount? Everything is built around the Omniscore, so if your website and process are not set up properly you can introduce a number of issues ...

"Great Partner in Fighting Fraud"

What do you like best about Kount? The tools are user friendly and intuitive making it easy to pick up, integrate, and train a team to use. The AWS provides all the data a fraud analyst would need to appropriately asses a transaction. The reporting and rule creation are very easy to navigate and take the guesswork out of how to place a rule so you can instead focus on addressing fraud trends. The support of the Kount staff is above and beyond, they are dedicated to their clients and ...

"Very professional team, extremely prepared on the chargeback matters."

What do you like best about Kount? The level of professionality of the team, their knowledge of the chargeback and fraud prevention world, their continue follow up for assistance and support! We had a great professional experience working with Kount Team! What do you dislike about Kount? At the moment, I do not have any dislike, however I suggest implementing a overall reporting feature in the Chargeback tool, we need to retrieve details of all the chargebacks with details into one excel ...

"Invaluable and has saved us so much time"

What do you like best about Kount? The customer support is top notch and always extremely collaborative when we have a problem to solve for. Once you get the hang of their reporting tools, these are also super helpful. What do you dislike about Kount? Integration can be tricky depending on the skill set of your development team and how familiar they are with fraud. More ways to customize the portal and the look of the transaction pages would be great! What problems is Kount solving and how ...

"Kount is Awesome!"

What do you like best about Kount? Whitelisting and blacklisting of email addresses. Kount rules. What do you dislike about Kount? None so far! Well, it's been working well for us. If there's something I don't understand, I contact our Success manager. What problems is Kount solving and how is that benefiting you? It filters suspicious orders, and we can catch bad affiliates from the data we get from Kount. It gives security to our company, therefore, peace of mind.

"Love Kount- it's saved us hours each day!"

What do you like best about Kount? It's easy to understand the portal and the information given is extremely helpful in decision making. What do you dislike about Kount? Sometimes it's hard to decipher whether to approve or decline orders that are in the middle of the pack in terms of omniscore and persona. What problems is Kount solving and how is that benefiting you? Kount is helping us determine if the orders placed on our website are legit orders placed by the credit card user, or if ...

"Great and easy to use tool to combat fraud"

What do you like best about Kount? It's easy to use and straightforward. The support team is also very helpful! What do you dislike about Kount? May need some updates soon to stay current What problems is Kount solving and how is that benefiting you? I can easily detect potential fraud orders and make sue they are dealt with right away

"Finding Fraudsters"

What do you like best about Kount? Love being able to catch Fraudsters. Being able to help people protect there money. What do you dislike about Kount? I have not found any downsides of using kount. What problems is Kount solving and how is that benefiting you? Able to catch fraud orders.