Kount Reviews in February 2025: User Ratings, Pros & Cons

"What can you KOUNT on?"

What do you like best about Kount? The user interface is easy to navigate, and with the addition of 3rd party data providers you have enhanced validation, and ability to improve your decisions. I'm also excited about product enhancements to leverage new AI decision science! What do you dislike about Kount? Some of the scoring, and terminology seem to be in conflict with each other, which is probably just a function of how the product evolved over time. Hi scores, vs low scores, before vs ...

"Fraudsters beware.."

What do you like best about Kount? Having Kount as part of our fraud software protection has been a blessing. Over 90% less in chargebacks, putting more money in our pocket. Creating rules that work for our line of business is the easiest way and the support from Kount's staff makes like so much easier. What do you dislike about Kount? I wish we could like CC info to the cutomer. Unfortunaley due to PCI constrictions we cannot have that. Would make challenging a CB so much easier. What ...

"Kount is great!"

What do you like best about Kount? The ease of use is great. All the information is easily found and reports are quick to generate. What do you dislike about Kount? Initially, some of the terms and rating scales were diffucult to understand, but that changed with additional training/understanding of the system. What problems is Kount solving and how is that benefiting you? Quickly allowing to identify fraudulent orders based on history.

"Kount is a great versatile fraud system for any business!"

What do you like best about Kount? Kount can vbe used in a number of versitile and complex ways that allow for a customized use for any business. They have utilized not only their own AI learning, but also have partnered with several companies to allow integrations into their systems in every facet of fraud. Whether it is chargeback mitigation, friendly fraud mitigation, verification or simply protecting your company from incoming fraudsters; they have it covered. What do you dislike about ...

"Peace of Mind"

What do you like best about Kount? Kount is very user friendly. Rules are set based on your business needs. Dashboard and reporting are both easy for the average user. Their support team is very responsive. What do you dislike about Kount? The only downside is that depending on how you set your rules, you may have to manually reveiw more orders than you would like. What problems is Kount solving and how is that benefiting you? Allows us to capture suspicious orders so that we can review ...

"Great Company"

What do you like best about Kount? Great, easy to use tech. Great customer service What do you dislike about Kount? Took us a while to integrate. Not an easy process for us What problems is Kount solving and how is that benefiting you? It allows us to understand and track our online credit card transactions

"Making Transactions easy"

What do you like best about Kount? Having Kount as part of our fraud software protection has been a blessing. Over 90% less in chargebacks, putting more money in our pocket. Creating rules that work for our line of business is the easiest way and the support from Kount's staff makes like so much easier. What do you dislike about Kount? I wish we could like CC info to the cutomer. Unfortunaley due to PCI constrictions we cannot have that. Would make challenging a CB so much easier. What ...

"Solved Our Fraud Concerns/Needs in One Platform!"

What do you like best about Kount? We love how extensive the data is that you can pull on specific orders and how incredibly knowledgable and helpful our support representative is. What do you dislike about Kount? I think a more user-friendly interface and something that's a bit more digestable for the average user would help elevate the product tenfold. What problems is Kount solving and how is that benefiting you? Kount has allowed us to mitigate the number of manual reviews we have to do ...

"Fantastic Experience!!"

What do you like best about Kount? Kount Dashboard and rule making ability. What do you dislike about Kount? It is perfectly well suited for the fraud control and detection. What problems is Kount solving and how is that benefiting you? Identifying Fraud orders and control them.

"Great product! Much needed Tool!"

What do you like best about Kount? The alerts help me catch chargebacks before they get processed. I get the alert, go into Kount and deal with it immediately before it reaches my merchant processor. Plus I have almost 3 days to get it taken care of. Just enough time. What do you dislike about Kount? Honestly, to be fair, the only thing I have seen and it is not really bad, but I have forgotten a couple of alerts because I get the alert email, but sometimes it hasn't reached my dashboard, ...