Kore.ai Reviews in May 2025: User Ratings, Pros & Cons

"Seemless Integration and Intuitive Flow Design"

What do you like best about Kore.AI? Kore.ai has truly impressed me with its seamless integration capabilities and intuitive conversational flow. The platform excels in effortlessly connecting with various channels, allowing our chatbots to engage users across websites and messaging platforms seamlessly. The integration options are robust, ensuring that our virtual assistants can reach users wherever they are, providing a consistent and user-friendly experience. The ease of integration has ...

"Overall a good experience"

What do you like best about Kore.AI? Low code no code platform to built conversational experience on digital and voice channels What do you dislike about Kore.AI? multiple different products that have different technical usage, and hence confusing for users who are learning. What problems is Kore.AI solving and how is that benefiting you? automate day to day tasks, that reduces the agent churn

"All in one"

What do you like best about Kore.AI? The diversity of the different features offered under an umbrella What do you dislike about Kore.AI? documentation is not very up to date and not much helpful when trying to learn the platform itself What problems is Kore.AI solving and how is that benefiting you? Agent Assistance and Agent deflection

"Handy"

What do you like best about Kore.AI? using multiple services for data CRED operations. What do you dislike about Kore.AI? working on some drag and drops i feel slow. What problems is Kore.AI solving and how is that benefiting you? I could see Kore.AI is solving multiple problems under multiple areas, so far i have experienced ITSM, Business management, Travel Assistant and many more... and Its really helping me to quickly solve the problem and made me to develop intelligent assistant in ...

"Working as Technical Architect"

What do you like best about Kore.AI? Customization the Solutions from the Existing bot What do you dislike about Kore.AI? Due to some known defects,sometimes development platform is very slow in response What problems is Kore.AI solving and how is that benefiting you? ITAssist , BankAssit

"Too many out of box features having less control on execution"

What do you like best about Kore.AI? dialog generation and natural language processing What do you dislike about Kore.AI? multiple channels and multilingual support. What problems is Kore.AI solving and how is that benefiting you? platform provides bot generation and channel inegration which helps us to develop Virtual assists

"Too many out of box features having less control on execution"

What do you like best about Kore.AI? dialog generation and natural language processing What do you dislike about Kore.AI? multiple channels and multilingual support. What problems is Kore.AI solving and how is that benefiting you? platform provides bot generation and channel inegration which helps us to develop Virtual assists

"Kore.ai The Conversational AI platform Review"

What do you like best about Kore.AI? It is very easy to learn, design the conversations, data tables, and data forms and easy to integrate as well. What do you dislike about Kore.AI? Escalation to agents is one of the main features of a conversational AI platform. It should have been covered better. What problems is Kore.AI solving and how is that benefiting you? Automate intents for various organisations. Providing conversational solutions to resolve customer issues.

"Exceptional Platform Kore AI"

What do you like best about Kore.AI? Kore.ai is a user-friendly and easy to implement platform that significantly enhances customer experience through streamlined features. I am using this platform on a daily basis. It effortlessly incorporates API integration, facilitates the creation of dashboards, and conducts NLP analysis, contributing to a comprehensive toolset. The platform also accommodates custom Javascript code, allowing for flexible data handling. Training becomes straightforward ...

"I had user friendly experience with development."

What do you like best about Kore.AI? All features like NLP, Entity Exraction, Actions, Customization which required to build exceptional chatbot in one platform. What do you dislike about Kore.AI? Its quite difficult to manage on local environment. Can not use it offline. What problems is Kore.AI solving and how is that benefiting you? Reduce time for building complex chatbot