Kore.ai Reviews in April 2025: User Ratings, Pros & Cons

"This is a new experience, walking through the arena of artificial intelligence with Kore.ai."

What do you like best about Kore.AI? The user interface (UI), features, and user experience of the Kore.ai dashboard are new and refreshing. As a developer, I can relate to the efforts behind the exceptional design of Kore.ai's dashboard. What do you dislike about Kore.AI? Obviously, there might be some resistance to change from users accustomed to the legacy dashboard. However, I believe that people will gradually relate to and become accustomed to the new dashboard. What problems is ...

"Good platform"

What do you like best about Kore.AI? All thing are helpful like training ,customer support , good development tool. What do you dislike about Kore.AI? As per my experience all things ate good. What problems is Kore.AI solving and how is that benefiting you? All type of problems handled.good learning

"Features and implementations as per requirement are great"

What do you like best about Kore.AI? Chat Automation is very well featured. Advanced artifacts are good. What do you dislike about Kore.AI? More updates in properties for implementation What problems is Kore.AI solving and how is that benefiting you? Business process for conversations

"Great session, except that it felt a little rushed and congested, as each session very long."

What do you like best about Kore.AI? Great platform to build chatbots even for non-developers What do you dislike about Kore.AI? Sometimes the website does not load properly and bot does not get updated even after refreshing the page What problems is Kore.AI solving and how is that benefiting you? Customer experience optimization

"A very useful and enriching experience"

What do you like best about Kore.AI? The integrations it allows and how intuitive the tool is. What do you dislike about Kore.AI? Maybe you should improve the stability of the admin, since at times it crashes or does not save changes. What problems is Kore.AI solving and how is that benefiting you? customer support

"Navigating the Conversational Landscape: A Comprehensive Review of the Kore.ai Chatbot Platform"

What do you like best about Kore.AI? Kore.ai is user friendly and is easy to use even for non technical users.The unique features and the core functionalities set the platform apart from all other chatbot frameworks. The level of customization kore.ai provides is really good and the documentation helps even a normal user to get familiar with the platform, its features and build a basic bot. I have really enjoyed working on this platform. What do you dislike about Kore.AI? There are certain ...

"Good"

What do you like best about Kore.AI? The best part is that there are lot of in built tools to build a chatbot What do you dislike about Kore.AI? Sometimes users suddenly logged out from the page, some services are not working properly. What problems is Kore.AI solving and how is that benefiting you? As we know AI is growing very fast so, using that developing chatbots will give a good user experience in shorter period of time.

"Chatbot Review"

What do you like best about Kore.AI? Platform with great functioning components. Simplified in ground level for the developer to handle each function. Everything arranged systematically which provides perfect support. What do you dislike about Kore.AI? Sometimes bot builder platform (strucks) doesn't work suddenly. A Proper Loader can be implemented while fetching the response in the bot to achieve great user experience where it takes time to load the response. Would be helpful if care ...

"Seemless Integration and Intuitive Flow Design"

What do you like best about Kore.AI? Kore.ai has truly impressed me with its seamless integration capabilities and intuitive conversational flow. The platform excels in effortlessly connecting with various channels, allowing our chatbots to engage users across websites and messaging platforms seamlessly. The integration options are robust, ensuring that our virtual assistants can reach users wherever they are, providing a consistent and user-friendly experience. The ease of integration has ...

"A Great Way to Use AI and Chatbot together"

What do you like best about Kore.AI? It listens to user needs and it knows the technology at best. What do you dislike about Kore.AI? Can't find any currently to mention. Only thing that we would like to see more Indian languages support soon: What problems is Kore.AI solving and how is that benefiting you? Help the Contact Center Agents with smart tools which gives better and instant help to end users.