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KnowledgeOwl - Enterprise Wiki Software

KnowledgeOwl Reviews in April 2025: User Ratings, Pros & Cons

Empower your customers with secure knowledge.

4.6

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KnowledgeOwl Reviews & Ratings

4.6

Excellent

Based on 348 ratings & 99 reviews

Rating Distribution

Excellent

(81)

Very Good

(15)

Good

(1)

Poor

(2)

Terible

(0)

Expert's Review

KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more

KnowledgeOwl pros and cons

  • Easy to use with high customization levels, making it versatile for different needs.

  • Exceptional customer support that is responsive, knowledgeable, and personal.

  • Empowering features facilitate positive collaboration, communication, and engagement.

  • Intuitive design and user-friendly interface for smooth navigation and content creation.

  • Limited complaints or negative aspects mentioned in the reviews.

  • No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.

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Showing 71-80 out of 99

JC

Joshua C

01/24/17

5 out of 5

"A wise choice for your knowldge base. "

What do you like best about KnowledgeOwl? For anyone who has used KnowledgeOwl one of the first things you will notice is it just works. The setup and usage are super intuitive and I have never once needed to ask for help in how to set something up or use the application. - Well done!

AF

Alison F

01/24/17

5 out of 5

"Love it! Use it Everyday...and so do all our users!"

What do you like best about KnowledgeOwl? It's usability, responsiveness, the versioning, the ease of use. Great value for a great price for a non-profit. What do you dislike about KnowledgeOwl?

AH

Anna H

01/24/17

5 out of 5

"Using KnowledgeOwl has been a huge benefit for our company"

What do you like best about KnowledgeOwl? It enables us to easily communicate and direct employees to one single source for all of our learning and documentation. It streamlines what would otherwise be a very complicated process.

KA

Kelly A

01/24/17

5 out of 5

"Amazing Backend and Customer Service"

What do you like best about KnowledgeOwl? Knowledge Owl is comprised of compassionate, dedicated, and talented staff - and it shows in their product. The software is user-friendly, and customer-centered. The software allows companies to meet their needs, wants, and grow as necessary. If you have questions, someone is there to answer, fix, and help.

JC

Joshua C

01/24/17

5 out of 5

"A wise choice for your knowldge base. "

What do you like best about KnowledgeOwl? For anyone who has used KnowledgeOwl one of the first things you will notice is it just works. The setup and usage are super intuitive and I have never once needed to ask for help in how to set something up or use the application. - Well done!

AF

Alison F

01/24/17

5 out of 5

"Love it! Use it Everyday...and so do all our users!"

What do you like best about KnowledgeOwl? It's usability, responsiveness, the versioning, the ease of use. Great value for a great price for a non-profit. What do you dislike about KnowledgeOwl?

AH

Anna H

01/24/17

5 out of 5

"Using KnowledgeOwl has been a huge benefit for our company"

What do you like best about KnowledgeOwl? It enables us to easily communicate and direct employees to one single source for all of our learning and documentation. It streamlines what would otherwise be a very complicated process.

EL

Eliza L

01/24/17

4.5 out of 5

"Excellent customer service."

What do you like best about KnowledgeOwl? KnowledgeOwl offers very responsive and helpful customer support. If I ask about a feature that's currently unavailable, they'll put in a request with their Development team to implement it within a few weeks. Their product is easy to use and if I have any questions, our rep is always quick to respond and patient with me.

AU

Anonymous User

01/24/17

4.5 out of 5

"Hiring Manager/KB Article Content Creator"

What do you like best about KnowledgeOwl? I like the idea that we are able to section off different parts of the Knowledge base based on the readers level of access What do you dislike about KnowledgeOwl?

CM

Clint M

01/24/17

4.5 out of 5

"I think KO is a GREAT VALUE... I use it all the time and enjoy. "

What do you like best about KnowledgeOwl? Such a great value... 1. Great Price