KnowledgeOwl Reviews in April 2025: User Ratings, Pros & Cons

"Works well for what I need, but could always improve"

What do you like best about KnowledgeOwl? It allows me to do everything I need to do and get all the information to the team members who need it. What do you dislike about KnowledgeOwl?

"Great product"

What do you like best about KnowledgeOwl? Ease to design and edit. Aesthetics. Mutli platform view. What do you dislike about KnowledgeOwl?

"Knowledge Owl for SaaS"

What do you like best about KnowledgeOwl? We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type knowledge base that would allow us to point customers and not worry about constructing a complex file structure for a knowledge base.

"Solid Knowledgebase for Small Teams"

What do you like best about KnowledgeOwl? I liked how easy it was to store things into Knowledge owl as well as the ease of use for new employees to access the information. The interface is extremely user friendly and easy to navigate.

"Knowledge Owl Review"

What do you like best about KnowledgeOwl? Easy user interface that allows for quick and efficient use of the product. Their user support was also very helpful. Searching for an article is always great. I like the setup of the product. It's really a create user interfact.

"Knowledge Owl review"

What do you like best about KnowledgeOwl? Relatively easy to use, logging into the editing portal is easy. What do you dislike about KnowledgeOwl?

"Great Knowledge Base Software"

What do you like best about KnowledgeOwl? Very easy to use. Organizes content in a clear, organized and concise manner. What do you dislike about KnowledgeOwl?

"Its been awesome, our team has benifited greatly "

What do you like best about KnowledgeOwl? The ability to change content is our business changes What do you dislike about KnowledgeOwl?

"Excellent product and great support"

What do you like best about KnowledgeOwl? Everything, basically. The product itself is easy, straightforward, and intuitive, and good new features and functionality are always being added. But above all, I love the staff and support. I feel like Marybeth is practically part of my own team at times--she always gets back to me quickly and offers a variety of solutions to a problem, and the team at KO has been great handling some custom requests or fast-tracking things we desperately needed.

"Easy to use solution for central communication and documentation"

What do you like best about KnowledgeOwl? Foldering/navigation, versioning, ability to restrict access by IP or password, ease of use of the editor, ability to customize look/feel of the knowledge base using the robust bult-in style editor as well as custom CSS (this is a big one for me).