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KnowledgeOwl - Enterprise Wiki Software

KnowledgeOwl Reviews in April 2025: User Ratings, Pros & Cons

Empower your customers with secure knowledge.

4.6

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KnowledgeOwl Reviews & Ratings

4.6

Excellent

Based on 348 ratings & 99 reviews

Rating Distribution

Excellent

(81)

Very Good

(15)

Good

(1)

Poor

(2)

Terible

(0)

Expert's Review

KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of customization, and robust support services. One of the standout features commended by reviewers is the platform's empowerment capabilities, facilitating seamless collaboration, ...Read more

KnowledgeOwl pros and cons

  • Easy to use with high customization levels, making it versatile for different needs.

  • Exceptional customer support that is responsive, knowledgeable, and personal.

  • Empowering features facilitate positive collaboration, communication, and engagement.

  • Intuitive design and user-friendly interface for smooth navigation and content creation.

  • Limited complaints or negative aspects mentioned in the reviews.

  • No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.

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Showing 91-99 out of 99

SF

Shannon F

01/24/17

4 out of 5

"Freelancer using Knowledge Owl"

What do you like best about KnowledgeOwl? I work as a freelancer and I do some work for Salsify, and I've found that Knowledge Owl is incredibly easy to use. Whether I'm uploading new article content, swapping out images, making revisions, etc., it's super user friendly. I like that I can use multiple instances of Knowledge Owl and while the content may change, the overall user experience remains the same.

AU

Anonymous User

01/24/17

4 out of 5

"Easy to use!"

What do you like best about KnowledgeOwl? The ease for the customers to use this is wonderful! Not difficult and the end user has no difficulty in navigating anything they need. Great format!

NF

Nick F

01/24/17

4 out of 5

"Room for growth but a solid knowledge suppository!"

What do you like best about KnowledgeOwl? The automation of the signup/password reset process. What do you dislike about KnowledgeOwl?

AU

Anonymous User

01/24/17

4 out of 5

"Easy to use with good support"

What do you like best about KnowledgeOwl? Good controls and ability to link knowledge bases to each other so you only have to update once and have changes reflected on all Kbs. Also good customer service and support when I got stuck or needed advice

JT

Jamie T

01/24/17

4 out of 5

"Great product, headed in the right direction"

What do you like best about KnowledgeOwl? Simplicity. Easy to setup and assign users to roles. What do you dislike about KnowledgeOwl?

MS

Megan S

01/24/17

3.5 out of 5

"Useful tool, slow build when images involved. "

What do you like best about KnowledgeOwl? Flexibility of setting up tags, review process / draft mode. Search tags were useful and returned optimized results. What do you dislike about KnowledgeOwl?

LD

Lisa D

01/24/17

4 out of 5

"Review of KnowledgeOwl by Benefitnext"

What do you like best about KnowledgeOwl? Pretty easy to set up initially. There are a lot of features that we are not yet using I'm sure. What do you dislike about KnowledgeOwl?

JN

Josh N

08/19/15

5 out of 5

"Protecting Our Core Values"

What do you like best about KnowledgeOwl? Incredible support that goes above and beyond Clean and simple user interface

JN

Josh N

08/19/15

5 out of 5

"Protecting Our Core Values"

What do you like best about KnowledgeOwl? Incredible support that goes above and beyond Clean and simple user interface