Knock CRM Reviews in February 2025: User Ratings, Pros & Cons

"Easy to use and great service."

What do you like best about Knock CRM? Knock makes it easy to manage leads from multiple sources. Tracking, follow up, analytics are all easy to understand. What do you dislike about Knock CRM? I wish there was the ability to override certain information as it pulls from our resident system. For example, a unit under renovation that shows as available and cannot be "turned off." What problems is Knock CRM solving and how is that benefiting you? Love being able to see and track where leads ...

"Easy follow up tool"

What do you like best about Knock CRM? The follow up reminders make keeping track of prospect communication easy. What do you dislike about Knock CRM? Follow up is not automatically scheduled. Recommendations to others considering Knock CRM: Makes resident communication and prospect follow up seamless. What problems is Knock CRM solving and how is that benefiting you? Co start prospect communication and easy mass emails to residents

"Love Knock"

What do you like best about Knock CRM? The best part about Knock is how user-friendly it is. It is super simple to use, and you can easily follow up with leads, contact prospects, and track leasing activity. What do you dislike about Knock CRM? The most difficult part about using Knock is if someone else on my team opens a message from a prospect it goes away from my screen, even if that colleague forgets to respond. Recommendations to others considering Knock CRM: Knock is great! What ...

"I really like the functions that Knock Provides, they seem to always add more to their tools."

What do you like best about Knock CRM? I like that it keeps up with our follow-ups and has an easy-to-use calendar for scheduling tours. What do you dislike about Knock CRM? I do not believe that I can think of any problems, it is very easy to use. What problems is Knock CRM solving and how is that benefiting you? Staying on task, keeping up with appointments, and keeping up with follow-ups.

"Love KNOCK, Love new CRM Systems - Innovation is where we need to be!"

What do you like best about Knock CRM? I like knock, because of it's ease of use, look, and concentration of information. It is integrated with our leasing system and is very easy for me to train my new leasing agents on. Knock's processes make sense; the day to day task presented by their system have a very organic feel which makes it easy for the leasing team and allows for smooth communication with the prospects. What do you dislike about Knock CRM? I dont dislike many things when it ...

"Best CRM software out there!"

What do you like best about Knock CRM? It's ease of use and support. I was completely new to it in May of this year and felt like an expert between my new company's Director of Implementation and the IT support / training provided by Knock. What do you dislike about Knock CRM? Nothing, it didn't create extra "busy" work for myself or my staff and helped make our business life productive. Best CRM program/ software I've experienced using and I've been in the industry 10+ years? What problems ...

"Manager"

What do you like best about Knock CRM? Easy to navigate, I like that it associates with Yardi What do you dislike about Knock CRM? Their isnt anything I do not like about this product What problems is Knock CRM solving and how is that benefiting you? That it will associate with Yardi making it easier to enter prospects.

"Knock is easy to use, really helpful when scheduling appointments"

What do you like best about Knock CRM? Scheduling appointments, its really easy to use and lets you choose when you can and can not What do you dislike about Knock CRM? I don't dislike anything from knock; I recommend it. What problems is Knock CRM solving and how is that benefiting you? When they call, it lets us know when or how they reached us. Having our calls recorded has benefited me a lot when it comes to residents.

"Love using knock!"

What do you like best about Knock CRM? User friendly and makes our jobs easier! What do you dislike about Knock CRM? Not being able to quote while using Yieldstar Recommendations to others considering Knock CRM: Once you start using knock you won't want to go back to regular prospect follow ups What problems is Knock CRM solving and how is that benefiting you? Details follow up

"Best Product For Leasing!"

What do you like best about Knock CRM? Follow up in a timely fashion, real-time texting, ability to attach virtual tour videos, easily assign ownership and follow-up reminders. What do you dislike about Knock CRM? The message section to the right hand side of the dash could be a bit more refined. What problems is Knock CRM solving and how is that benefiting you? The recorded calls have come in handy several times to help resolve complaints and sticky situations, as well as the automated ...