Knock CRM Reviews in February 2025: User Ratings, Pros & Cons

"User friendly with easy to access data"

What do you like best about Knock CRM? The upside of using Knock is that it integrates with our PMS software. You see in-real time activity, love that it tracks follow up and it has easy to access data reporting What do you dislike about Knock CRM? Sometimes info I'm updating is not saving within the mapped sources section, there can sometimes be a disconnection within the integration section, also wished there was further integration with other social platforms like Instagram What problems ...

"Effective CRM"

What do you like best about Knock CRM? The Knock CRM is a one-stop shop for all things multifamily leasing, operations, and marketing. Knock's has various high-quality tools when it comes to data, communications, and automations. The support and knowledge center are very helpful. What do you dislike about Knock CRM? With a large portfolio of properties, the roll-out and integration of Knock was more challenging and complex than expected. It would be nice to have an easier and faster set-up ...

"Excellent Product and Service!"

What do you like best about Knock CRM? I love that the product is user-friendly for our site teams, keeps leads organized, and has excellent reporting and analytics for tracking! What do you dislike about Knock CRM? I like everything about the product. The service we have received has been top-notch, and the program has been able to grow with us as we have transitioned to more virtual leasing platforms. Recommendations to others considering Knock CRM: Make the switch! This program is a ...

"I love Knock"

What do you like best about Knock CRM? It helps keep up with prospects and what has been done all in one area. What do you dislike about Knock CRM? It can be so on catching duplicates or requesting to merge duplicates Recommendations to others considering Knock CRM: have better trainers What problems is Knock CRM solving and how is that benefiting you? none

"Knock has been a game changer for our sites, we have seen a lot more conversions since implementing."

What do you like best about Knock CRM? Knock is easy to use and integrates flawlessly into our systems. Our onsite staff finds it very helpful to keep track of their prospects. To be honest, I have not used another platform that competes with Knock. What do you dislike about Knock CRM? The only downside is sometimes the integration can be a little finicky and take a little longer than desired. The integration piece could be made more efficient. What problems is Knock CRM solving and how is ...

"Knock makes leasing easier!"

What do you like best about Knock CRM? Calendar scheduling is super easy to use for our whole team. Helps us schedule more tours and prospects in a day. What do you dislike about Knock CRM? Nothing that I can think of would be a benefit to this product. Recommendations to others considering Knock CRM: It's a value for the service it offers to a small leasing staff. We are able to turn through twice as many prospects as compared to just Rent Cafe Flex which is what we were primarily using ...

"A BLESSING"

What do you like best about Knock CRM? I liked how all marketing leads are all in one with knock and our Onesite system What do you dislike about Knock CRM? I don't have any dislikes. Knock has helped me so much. Recommendations to others considering Knock CRM: I would recommend it to anyone wanting to integrate marketing using their property management systems. I love how everything is all into one. Knock is impressive, and I love it! What problems is Knock CRM solving and how is that ...

"Excellent Product!"

What do you like best about Knock CRM? Excellent for tracking all correspondences, dates, times, etc. It's so fun to use too! Thank you for making such a great product! It's user-friendly, and the team can jump in and help each other with follow-ups for all leads and resident communications. Here is something big I want to mention too. I used KNOCK to assist me in proving our consistency in our communication with a difficult situation with one of our residents. So even though we lean 100% ...

"Best in class CRM"

What do you like best about Knock CRM? Our company absolutely loves this CRM. This is the first and only CRM that I have had site teams fall in love with and regularly use. It forces the hand on follow-up, has a great scoring metric, and kicks out some of the most useful reports without any unneeded fluff. Thanks, Knock! What do you dislike about Knock CRM? Nothing to dislike! This software covers all needs. What problems is Knock CRM solving and how is that benefiting you? The biggest ...

"The most intuitive, customer focused CRM platform out there for the multifamily industry."

What do you like best about Knock CRM? Knock's customer service and training platform hit it out of the park for Western Wealth Communities. They provide detailed analytics for our leadership team, making marketing and conversion discussions easy. The engagement scores drive our teams to be active with our prospects ensuring every lead is being touched and our marketing dollars are being well utilized. Company insights allow our Training Department to review on a weekly basis and determine ...