Kizen Reviews in April 2025: User Ratings, Pros & Cons

"Perfect for managing inbound leads "

What do you like best about Kizen? Kizen’s Sales CRM is hugely underrated. Not only does it allow for seamless communication within sales teams and inter-departmental collaboration, but it’s also device-agnostic. Sales teams can view contact records and dashboards, log in-person meetings or virtual calls, schedule activities for follow-up, etc. from their phones, tablets, or desktops. What do you dislike about Kizen? I have no complaints at the moment. Everything works as I expected it ...

"Kizen Pawsitively changed the game for us"

What do you like best about Kizen? We have VERY complicated processes and Kizen not only keeps up with us but helps streamline it so we are a thousand times more efficient in our day-to-day operations! The best thing about Kizen is when setting it up, the answer was NEVER "our platform can't do that" - there was always a way to make everything we need work! Sometimes it took work on our part, sometimes work on Kizen's part up it was always PAWSSIBLE. :) What do you dislike about Kizen? The ...

"Flexible, Powerful CRM with Strong UI"

What do you like best about Kizen? Kizen is an intuitive CRM that is easy to use without much prior experience. The timeline that tracks all communication with individual clients is essential when dealing with many clients over an extended period of time. We are a non-profit, and the sales pipelines also make it easy to track multiple donors in process. Kizen has worked really well for us. When we do run into snags, they are quick in responding with technical support via online chat. ...

"Flexible, Powerful CRM with Strong UI"

What do you like best about Kizen? Kizen is an intuitive CRM that is easy to use without much prior experience. The timeline that tracks all communication with individual clients is essential when dealing with many clients over an extended period of time. We are a non-profit, and the sales pipelines also make it easy to track multiple donors in process. Kizen has worked really well for us. When we do run into snags, they are quick in responding with technical support via online chat. ...

"The CRM I’ve been looking for!"

What do you like best about Kizen? The Timeline feature within each Contact Record has revolutionized the way we do business. Now, every interaction with every contact (prospect or client) is not only tracked, but also timestamped. No more duplication of efforts. What do you dislike about Kizen? The lack of native integrations, although Kizen’s team has ensured me that’s coming. What problems is Kizen solving and how is that benefiting you? I covered this earlier, but we have a small team ...

"The gold standard for SMB all-in-ones"

What do you like best about Kizen? For me, the best part of Kizen is the sheer amount of functionality this platform has. As a small business owner, I can manage my marketing, sales, and customer service (incl. retention efforts) in one place. What do you dislike about Kizen? I can’t pinpoint a “dislike” - I have, of course, requested additional features, but the team has been both quick to respond and quick to push those requests! What problems is Kizen solving and how is that benefiting ...

"Impossible to scale our Marketing initiatives without it"

What do you like best about Kizen? Marketing. dashboards. Having access to all of our organization's marketing data in one place enables the team to quickly understand priorities and take the necessary action steps. Everyone is able to see up-to-date key performance indicators that our marketing initiatives run on. What do you dislike about Kizen? There's always a learning curve with new technology, but their customer support team has been surprisingly accessible. What problems is Kizen ...

"Long-time user, first-time reviewer"

What do you like best about Kizen? My favorite feature in the Kizen stack is their Marketing Cloud; specifically, their Marketing Automation. Internally, Kizen's Automations have helped me save 10-15 hours of my time weekly by putting administrative and operational tasks on autopilot. But, more importantly, this functionality has allowed me to create dynamic customer experiences at every stage of my B2B funnels increasing my bottom line. What do you dislike about Kizen? No complaints, ...

"Product Functionality and Excellent Services "

What do you like best about Kizen? Kizen is among the best CRM products that you can find in the market since it allows me to save my information in various formats. The product has superb when compared to other software in asset management since it is very fast and easy to use. The software’s customer support is awesome, and they can attend to customer’s questions on installation and usage. What do you dislike about Kizen? With Kizen’s premium payment plans, it proves to be very expensive, ...

"Product Functionality and Excellent Services "

What do you like best about Kizen? Kizen is among the best CRM products that you can find in the market since it allows me to save my information in various formats. The product has superb when compared to other software in asset management since it is very fast and easy to use. The software’s customer support is awesome, and they can attend to customer’s questions on installation and usage. What do you dislike about Kizen? With Kizen’s premium payment plans, it proves to be very expensive, ...