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8.4

Spot Score

Kizen - Marketing Automation Software

Kizen Reviews in March 2025: User Ratings, Pros & Cons

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4.6

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Kizen Reviews & Ratings

4.6

Excellent

Based on 39 ratings & 40 reviews

Rating Distribution

Excellent

(26)

Very Good

(12)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 40

SB

Saleem B

11/25/23

4.5 out of 5

"Very like it familiar with all"

What do you like best about Kizen? Kizen very comfortable in using it everyone. What do you dislike about Kizen? Advertising is not good required for More advertising for All age. What problems is Kizen solving and how is that benefiting you? Samples distribution

JY

Jatin Y

09/05/23

4.5 out of 5

"Helps To nurture Leads with its Marketing Automation tool"

What do you like best about Kizen? It provides a marketing automation tool to create email campaigns to engage customers. It provides a report and tracking feature to get sales insights with customization options in workflow and business chart needs. Provide integration tool to connect with e-commerce brand. What do you dislike about Kizen? Its integration is complex and creates issues while integrating with other software and platforms. What problems is Kizen solving and how is that ...

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SW

Steven W

05/24/23

5 out of 5

"Kizen has changed our company"

What do you like best about Kizen? The level of automation, data collection, and ability to have a log of activity and accountability has helped improve quality of external communication with brand consistency. What do you dislike about Kizen? The skills needed to manage automation is not easily managed internal and still require Kizen account manager to help make changes. What problems is Kizen solving and how is that benefiting you? Tracking of communication, cash flow projections, ...

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SF

Sara F

05/23/23

5 out of 5

"Great tool to save time for small architecture firm"

What do you like best about Kizen? We love the ability to track time and invoice clients with automations set up for different types of clients with email templates based on hourly/lump sum projects (used to use Excel). We also appreciate the reminder emails to follow up with clients on their invoices and reminder to bill active projects. What do you dislike about Kizen? Getting the automations and email templates set up and then working out the bugs for different client types took some ...

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NG

Natalie G

05/22/23

5 out of 5

"Agile CRM tool with excellent customer service"

What do you like best about Kizen? We are able to customize and adjust the system, forms, displays, and more to fit our business needs. As the company grows, we can tweak Kizen to be what we need, instead of fitting ourselves into what the product offers. Also, the sucker service is spectacular. From custom build outs to how-to videos, to regular check ins, it really feels like the Kizen team wants to make the system work for us in every way. What do you dislike about Kizen? I think there ...

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CP

Cesia P

05/22/23

4.5 out of 5

"Kizen for Coworking Spaces"

What do you like best about Kizen? Kizen provides fully customizable automation, flexibility, user data, and process for our member journey and sales pipeline. Forms for our building walkthroughs/upkeep easy search bar function, and activities dashboard to track our KPIS. What do you dislike about Kizen? It can be a bit laggy, and multiple activities and automation can be triggered (It might be more of a user error though) Error code 404 often. What problems is Kizen solving and how is that ...

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JR

Jake R

05/22/23

5 out of 5

"KIZEN is easy to use and powerful!"

What do you like best about Kizen? KIZEN does everything I need from a lead management service and more. It's automations are super helpful for tracking lead status and requesting updates from my team. I really enjoy using the email and form builders as well. Customer service is amazing as well. What do you dislike about Kizen? It can be pricy if you have a large team. I have also had a tough time navigating some of the settings areas on the website, but eventually was able to figure out ...

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EM

Elise M

05/22/23

5 out of 5

"Amazing time saver!"

What do you like best about Kizen? I love the clean UI and it is so customizable to our business needs and workflows. What do you dislike about Kizen? I would really like to see more organizational capabilities for all our templates and automations and workflows What problems is Kizen solving and how is that benefiting you? It is allowing us to do more with less! It also has eliminated multiple spreadsheets that we use to have to keep manually updated with information

RK

Rishaang K

08/07/22

4 out of 5

"very fast growth"

What do you like best about Kizen? Ease of use in terms of functionality and the security for client data. What do you dislike about Kizen? the user interface could have been a lot better. It's high priced for a small agency like ours. What problems is Kizen solving and how is that benefiting you? As a digital marketing agency and a performance-based agency, the best solution is to boost sales and achieve business goals.

RK

Rishaang K

08/07/22

4 out of 5

"very fast growth"

What do you like best about Kizen? Ease of use in terms of functionality and the security for client data. What do you dislike about Kizen? the user interface could have been a lot better. It's high priced for a small agency like ours. What problems is Kizen solving and how is that benefiting you? As a digital marketing agency and a performance-based agency, the best solution is to boost sales and achieve business goals.