Kickserv Reviews in April 2025: User Ratings, Pros & Cons

The simplest, but most powerful platform I've tried

What do you like best? The system is clear cut and straightforward enough on the surface, but underneath, there are a ton of helpful tools that make everything I've needed to do so far very simple. I didn't have to waste time learning a bunch of stuff - I was able to just jump in and go! What do you dislike? So far, I see no downsides. Any extra features that I'll need in the future look to be covered in other plans within their service. Recommendations to others considering the ...

Great product for small business

A CRM that covers all my needs

PROS & CONS What are the best aspects of this product? Out of all the CRMs I've encountered, Kickserv might be the most efficient. It's very user-friendly, helpful in attracting as well as keeping clients, and handy for doing regular follow-up activities. Also, the product's 14-day free trial aids us to develop better. One function that I find really useful is the calendar option because it enables me to always be on top of everything with only a single glance. What aspects are ...

Best field service management app in the market

PROS & CONS What are the best aspects of this product? I appreciate the excellent customer support they provide. The vendor listens keenly to customer feedback and constantly adds new features to improve the system. The app is very reliable as there is negligible downtime. We use Kickserv to run our plumbing business smoothly. What aspects are problematic or could work better? There is a minor issue with Quickbooks Online sync where contact names are repeated on the invoices. I wish the ...

Ideal application for service businesses

PROS & CONS What are the best aspects of this product? I love that Kickserv is so easy to use. It is simple to create invoices, estimates, and customers. I can schedule jobs, employee time off and other calendar events easily. The estimate approval process is a big benefit as is the QuickBooks integration. Kickserv has become an indispensable tool for us. What aspects are problematic or could work better? A major drawback is there is no iOS app and the mobile site is more complex to ...

A really great tool that deserves 5 stars!

PROS & CONS What are the best aspects of this product? I was able to take this tool on a test-drive for as long as 15 days. We decided to subscribe to it because it offers a reliable platform to which we can manage our business (especially when it comes to sending out invoices) as well as our customers. What aspects are problematic or could work better? Their customer service reps are quite slow to respond whenever we file for bugs and issues. Also, this tool works best on a PC. I would ...

Kickserv helps me streamline my processes.

PROS & CONS What are the best aspects of this product? This tool is every manager’s dream. Not only does it help you stay on top of your work processes, but it also helps you establish a bond with your customers too. The interface is very easy to understand, and it integrates smoothly with all the other platforms that I manage. Now with all of my data synced smoothly across all platforms, I can confidently manage my business online. To top this all off, my workers on the field can ...

The platform keeps improving

PROS & CONS What are the best aspects of this product? The software seems difficult initially, but as you use it for a sales cycle you understand that the vendor has done a good job. We are a service business and I love the user-friendly interface as well as easy scheduling and dispatching. The best part of the software is it is easy to follow the information flow from the beginning to the end of a sales cycle. What aspects are problematic or could work better? The major drawback is the ...

Kickserv is a very impressive tool that has been of great use to our business

PROS & CONS What are the best aspects of this product? Before, our staff suffers from a lack of organization when carrying out their individual works and it was disastrous. But when we started using Kickserv, many things have changed for the better and we were able to achieve more. The system for online payment, for example, is really excellent. Right now, this product is a must-have tool for us when working on a problem. What aspects are problematic or could work better? There is ...

It is a great tool for the development of my company

What do you like best? I like the billing process, I also make the administrative process easier with the use of the Kickserv software, it helps me to manage my tasks in a faster and more efficient way, it also brings a function to remind me of my work every 24 hours, I can Better schedule my activities and I also receive the notification on my mobile. I like the program interface and its fluidity of service What do you dislike? I think the mobile application should improve a bit, ...