Kickserv Reviews in April 2025: User Ratings, Pros & Cons

Ideal application for service businesses

PROS & CONS What are the best aspects of this product? I love that Kickserv is so easy to use. It is simple to create invoices, estimates, and customers. I can schedule jobs, employee time off and other calendar events easily. The estimate approval process is a big benefit as is the QuickBooks integration. Kickserv has become an indispensable tool for us. What aspects are problematic or could work better? A major drawback is there is no iOS app and the mobile site is more complex to ...

A really great tool that deserves 5 stars!

PROS & CONS What are the best aspects of this product? I was able to take this tool on a test-drive for as long as 15 days. We decided to subscribe to it because it offers a reliable platform to which we can manage our business (especially when it comes to sending out invoices) as well as our customers. What aspects are problematic or could work better? Their customer service reps are quite slow to respond whenever we file for bugs and issues. Also, this tool works best on a PC. I would ...

Best field service management app in the market

PROS & CONS What are the best aspects of this product? I appreciate the excellent customer support they provide. The vendor listens keenly to customer feedback and constantly adds new features to improve the system. The app is very reliable as there is negligible downtime. We use Kickserv to run our plumbing business smoothly. What aspects are problematic or could work better? There is a minor issue with Quickbooks Online sync where contact names are repeated on the invoices. I wish the ...

Kickserv helps me streamline my processes.

PROS & CONS What are the best aspects of this product? This tool is every manager’s dream. Not only does it help you stay on top of your work processes, but it also helps you establish a bond with your customers too. The interface is very easy to understand, and it integrates smoothly with all the other platforms that I manage. Now with all of my data synced smoothly across all platforms, I can confidently manage my business online. To top this all off, my workers on the field can ...

A CRM that covers all my needs

PROS & CONS What are the best aspects of this product? Out of all the CRMs I've encountered, Kickserv might be the most efficient. It's very user-friendly, helpful in attracting as well as keeping clients, and handy for doing regular follow-up activities. Also, the product's 14-day free trial aids us to develop better. One function that I find really useful is the calendar option because it enables me to always be on top of everything with only a single glance. What aspects are ...

The platform keeps improving

PROS & CONS What are the best aspects of this product? The software seems difficult initially, but as you use it for a sales cycle you understand that the vendor has done a good job. We are a service business and I love the user-friendly interface as well as easy scheduling and dispatching. The best part of the software is it is easy to follow the information flow from the beginning to the end of a sales cycle. What aspects are problematic or could work better? The major drawback is the ...

Best management software system

PROS & CONS What are the best aspects of this product? I like that our customers can communicate with us easily using the app. I own a small company and use Kickserv to store customer info and schedule appointment for service or estimate. Email is an important part of my work. After I schedule an appointment, the system notifies the customer 24 hours before the appointment. It sends me my appointment schedule for the day at 6 am and also sends me an alert an hour before an appointment. ...

Kickserv might be simple but it delivers

PROS & CONS What are the best aspects of this product? This application is very easy to use that our company didn't have any trouble quickly adapting to it. Since we started using Kickserv, we were able to carry out every registration within the company which provides us with a lot of control over the information regarding our business and our clients. And with the various billing options it offers, our company can serve our customers better. What aspects are problematic or could work ...

Kickserv is a very impressive tool that has been of great use to our business

PROS & CONS What are the best aspects of this product? Before, our staff suffers from a lack of organization when carrying out their individual works and it was disastrous. But when we started using Kickserv, many things have changed for the better and we were able to achieve more. The system for online payment, for example, is really excellent. Right now, this product is a must-have tool for us when working on a problem. What aspects are problematic or could work better? There is ...

Excellent software

PROS & CONS What are the best aspects of this product? I love the easy to use interface. All the CRM features and options are placed in a sensible manner. Everything is organized nicely which makes the software easy to navigate. On mobile devices, the icons are on the side which makes them easily accessible on the small screen. What aspects are problematic or could work better? The vendor should develop the app for use on mobile devices. The mobile site is not easily navigable when you ...