Khoros Marketing Reviews in January 2025: User Ratings, Pros & Cons

"Helps me create awesome social media campaigns!"

What do you like best about Khoros Social Media Management? Easy to use, organized way to see engagement. Makes me feel very connected! What do you dislike about Khoros Social Media Management? Sometimes lags a bit and the over page speed experience can improve. What problems is Khoros Social Media Management solving and how is that benefiting you? Easy to track the engagement and allows me to understand on what areas to improve on for the campaigns

"Global Tool that works fine"

What do you like best about Khoros Social Media Management? While I was working at BMW Turkey, Khoros was the tool that Global Marketing Team which is based in Munich upload all the social media assets so that our agency can use it easily, I was in between guy between agency and the global marketing team, I have had a user account where I onboard the agency people first. What do you dislike about Khoros Social Media Management? The search mechanism was not working great because sometimes ...

"I would not reccomend Khoros."

What do you like best about Khoros Social Media Management? I enjoyed the calendar feature. You can see drafts and scheduled posts. What do you dislike about Khoros Social Media Management? The system is not intuative. You can only specific action items in one way. It takes too much time to learn the outdated system. What problems is Khoros Social Media Management solving and how is that benefiting you? It solved the basic need to have a social media presence for our company.

"Khoros as a publishing and monitoring tool"

What do you like best about Khoros Social Media Management? By connecting all our social media accounts we are able to plan easily and in advance our publications and be sure to monitore all comments that are related to our brand. What do you dislike about Khoros Social Media Management? Khoros Marketing doesn't include TikTok for the Inbox part. Which means community managers have to check comments natively. Fortunately Khoros Care does if you subscribe to this "add-on". What problems is ...

"A good user experience"

What do you like best about Khoros Social Media Management? It's very user-friendly and easy to navigate. What do you dislike about Khoros Social Media Management? Occasional glitches in putting draft holds on the content calendar. Khoros analytics could also go a little more in-depth. What problems is Khoros Social Media Management solving and how is that benefiting you? We have a large organization with a lot of social media managers. Khoros helps us collaborate in one place and see all ...

"Great tool for basic use cases"

What do you like best about Khoros Social Media Management? Stable and easy to individualize, helped us managing more than 100 social media channels worldwide and share content between different markets What do you dislike about Khoros Social Media Management? Not easy to raise enhancements, could be more customizeable What problems is Khoros Social Media Management solving and how is that benefiting you? Managing social channels, reporting and sharing content between different markets

"Power, ease of use and excellent metrics to manage social networks"

What do you like best about Khoros Social Media Management? In my organization we started using Khoros to efficiently provide answers to our customers' queries on various social platforms; organize, plan and publish content and perform analytics that can be critical in our decision-making around marketing. Khoros has pretty good customization capabilities, the calendar view is attractive and I like that there is an approval process because content can be reviewed before being published, ...

"Khoros, a mid-tier choice for social media marketing."

What do you like best about Khoros Social Media Management? What's most helpful about Khoros Marketing is the organization and workflow capabilities. The calendar management tool helps my team and I to have an overview of all messaging across platforms and accounts in one quick view. What do you dislike about Khoros Social Media Management? Khoros is slow, at best. The features promised were not delivered at activation and the functions on the platform are limiting. For example, there is ...

"Essential tool for managing multiple high volume social channels"

What do you like best about Khoros Social Media Management? Bring all your channels and properties in to one manageable and trackable consolidated view. What do you dislike about Khoros Social Media Management? Lack of TikTok integration isn't optimal. What problems is Khoros Social Media Management solving and how is that benefiting you? We can manage user moderation with the ability to annotate, take bulk actions and track specific users as heroes and problem users.

"Good but could be better!"

What do you like best about Khoros Social Media Management? I like how easy it is to respond and find messages and transfer them to another coworker. I like how I can view the calendar and create plans and labels to track for the team. What do you dislike about Khoros Social Media Management? I dislike how hard it is to pull data from responses and transform them into a more comprehensive report. It is so manual and wish it was more automated features. I also wish I could pull data directly ...