9.8
Spot Score
MIGRATED TO Motive
Efficiency, growth, and profitability, all in one platform.
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KeepTruckin offers custom pricing plan
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Showing 831-840 out of 853
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ACCEL T
08/03/20
SUPERB SERVICE QUALITY
What do you like best? Well we have been using Keep Truckin ELD for quite some time. The ELD hardware and portal is very robust and user friendly. But that's NOT what qualifies Keep Truckin for 10 rating in our opinion. It is their SUPERB SERVICE QUALITY that sets them apart from their competition. As they say you can coax one into buying anything but the only way to win and keep loyal customers is to provide them an unparalleled service quality experience. That's exactly what Keep ...
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MB
Mary B
04/23/20
Nothing but friendliness and knowledgeable customer service.
What do you like best? After having horrible service from our last provider, it was like a breath of fresh air with the service and assistance we have gotten from KeepTruckin. It doesn't matter if it is office personnel or a driver that calls the customer service, they are always knowledgeable and make sure the problem is solved. I can't say how happy we are since changing. What do you dislike? I have nothing to complain about. I am not saying we won't run into hiccups down the road, ...
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GH
Glen H
10/08/19
Salesman Con artists
What do you like best? The system overall seemed to work OK. Was nice to be able to edit when necessary due to driver error or system failure. What do you dislike? Well where to start. I was told that when I purchased the system that I had to pay for the full year upfront for each unit and that if someone was to quit or get fired that I could get a credit towards the other trucks. This did not happen they lied. Second their sales team are way to pushy calling almost daily trying to ...
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MJ
Miguel J
09/10/19
Good ELD
What do you like best? The ease of use, good customer support, accessibility What do you dislike? Document tab is unresponsive sometimes. What problems are you solving with the product? What benefits have you realized? Compliance with ELD, used it before the ELD and saved money on paper logs. Response from Hasnain Bukhari of KeepTruckin edit Hi Miguel, Thank you for reaching us out. We highly appreciate your kind words and we are glad that you like our application but ...
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MJ
Miguel J
09/03/19
The best app for ELD
What do you like best? Nice interface , convenience of use, ease of use What do you dislike? There is nothing to dislike except it is slightly more expensive then competitors Recommendations to others considering the product: Good app for ELd What problems are you solving with the product? What benefits have you realized? Compliance with ELD regulations Response from Hasnain Bukhari of KeepTruckin edit Hi Miguel, Thank you for the wonderful feedback. Please do let us ...
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HB
08/21/19
Keeptruckin works great
Keeptruckin works great for me. There support team is great.
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HB
08/21/19
Keeptruckin works great
Keeptruckin works great for me. There support team is great.
SS
Scott S
07/15/19
A must have for any small fleet!!
What do you like best? Timely and professional customer service. The support team is extremely knowledgable and happy to help no matter how small the question or concern is. They make sure every question is answered before they let you off the phone. What do you dislike? Although I appreciate the customer service team I wish the availability was a bit quicker. On average my hold time is between 3 and 7 minutes. What problems are you solving with the product? What benefits have you ...
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07/15/19
A must have for any small fleet!!
What do you like best? Timely and professional customer service. The support team is extremely knowledgable and happy to help no matter how small the question or concern is. They make sure every question is answered before they let you off the phone. What do you dislike? Although I appreciate the customer service team I wish the availability was a bit quicker. On average my hold time is between 3 and 7 minutes. What problems are you solving with the product? What benefits have you ...
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07/03/19
Easy for drivers and management
What do you like best? Drivers can report their hours in an easy to use system, and be in compliance with no worries. What do you dislike? In a large fleet specially, it should be a way to identify or warn management, who is not connected to their internet while they (the drivers are already working and driving. What problems are you solving with the product? What benefits have you realized? None so far.
