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9.6

Spot Score

Keap - CRM Software

Keap Reviews in April 2025: User Ratings, Pros & Cons

Streamline your customer relationships for maximum success.

3.9

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Starts from $129/Month when Billed Yearly

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Keap Reviews & Ratings

3.9

Very Good

Based on 2012 ratings & 208 reviews

Rating Distribution

Excellent

(155)

Very Good

(14)

Good

(4)

Poor

(4)

Terible

(31)

Expert's Review

Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more

Keap pros and cons

  • Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.

  • Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.

  • Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.

  • Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.

  • Limited options and functionality in specific features, like the landing page builder and calendar task linking.

  • Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.

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Showing 31-40 out of 208

P

Patricia

02/17/21

5 out of 5

Truly awesome!

Truly awesome customer care and support! I would recommend Keap to everyone!!!!

P

Patricia

02/17/21

5 out of 5

Truly awesome!

Truly awesome customer care and support! I would recommend Keap to everyone!!!!

J

Joseph

02/14/21

5 out of 5

Jason did an amazing job onboarding me

Jason did an amazing job onboarding me. There were several tips he gave that I wouldn't imagine and he answered all my questions.

J

Joseph

02/14/21

5 out of 5

Jason did an amazing job onboarding me

Jason did an amazing job onboarding me. There were several tips he gave that I wouldn't imagine and he answered all my questions.

S

Stacey

02/12/21

5 out of 5

Great customer service

Great customer service, awesome program. So much easier to run my bus and stay on top of customer needs!

S

Stacey

02/12/21

5 out of 5

Great customer service

Great customer service, awesome program. So much easier to run my bus and stay on top of customer needs!

IM

Isabelle Mercier

02/11/21

5 out of 5

Amazing support

Amazing support. I am so relieved that we got the problem resolved. You guys rock!

A

Alexa

02/11/21

5 out of 5

Your business on autopilot

Your business on autopilot I love working with Keap knowing that I can send relevant information to my segmented list of customers and prospects. Great platform!

A

Alexa

02/11/21

5 out of 5

Your business on autopilot

Your business on autopilot I love working with Keap knowing that I can send relevant information to my segmented list of customers and prospects. Great platform!

IM

Isabelle Mercier

02/11/21

5 out of 5

Amazing support

Amazing support. I am so relieved that we got the problem resolved. You guys rock!