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9.6

Spot Score

Keap - CRM Software

Keap Reviews in April 2025: User Ratings, Pros & Cons

Streamline your customer relationships for maximum success.

3.9

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Starts from $129/Month when Billed Yearly

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Keap Reviews & Ratings

3.9

Very Good

Based on 2012 ratings & 208 reviews

Rating Distribution

Excellent

(155)

Very Good

(14)

Good

(4)

Poor

(4)

Terible

(31)

Expert's Review

Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more

Keap pros and cons

  • Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.

  • Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.

  • Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.

  • Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.

  • Limited options and functionality in specific features, like the landing page builder and calendar task linking.

  • Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.

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Showing 21-30 out of 208

LN

Linda NApier

03/24/21

5 out of 5

infusionsoft support is always there for me.

No matter when I call for help I reach someone who is totally there for me. This time it was quite a puzzle about an affiliate and billing that I hadn't encountered in 10 years of being with Infusionsoft. He worked until we solved the puzzle and then asked if he could help with anything else. I really can't say enough about Infusionsoft's support. I just wish other services I use were as amazing.

LN

Linda NApier

03/24/21

5 out of 5

infusionsoft support is always there for me.

No matter when I call for help I reach someone who is totally there for me. This time it was quite a puzzle about an affiliate and billing that I hadn't encountered in 10 years of being with Infusionsoft. He worked until we solved the puzzle and then asked if he could help with anything else. I really can't say enough about Infusionsoft's support. I just wish other services I use were as amazing.

J

Jeff

03/24/21

5 out of 5

Excellent

Not only is the product first rate, the customer service is terrific. I call ALL the time to get some tips, confirm what I want to do is the most efficient way of doing something, and get help setting up a campaign. I highly recommend them.

M

Michael

03/24/21

5 out of 5

Keap your focus on growing your business.

I've used Keap since 2015 and it's the backbone of our business. It's easy to use and their customer support is phenomenal. Many times I've called with a question and they've solved my issue in moments. I highly recommend Keap to automate your business so you can "Keap" you focus on growing your business.

B

Brian

03/24/21

5 out of 5

Easy to use

Easy to use, awesome for email broadcast and tracking conversations with clients.

B

Brian

03/24/21

5 out of 5

Easy to use

Easy to use, awesome for email broadcast and tracking conversations with clients.

CG

Clifford Goldmacher

03/24/21

5 out of 5

An exceptional product for the sole proprietor.

Keap has been a source of steady and significant business for me since I first signed up over five years ago. Their support staff is excellent and the product itself is reasonably priced and well worth getting to know.

M

Michael

03/24/21

5 out of 5

Keap your focus on growing your business.

I've used Keap since 2015 and it's the backbone of our business. It's easy to use and their customer support is phenomenal. Many times I've called with a question and they've solved my issue in moments. I highly recommend Keap to automate your business so you can "Keap" you focus on growing your business.

E

Eriks

03/24/21

5 out of 5

I have been using Keap (Infusionsoft) for 7 Years…

I have been using Infusionsoft now Keap (Classic Max) for 7 years. I run Plaza Real Estate in Adelaide, South Australia and use the very helpful Support Team on a regular basis, whether for assistance in building Campaigns, organizing Tabs, Landing Pages as well as a range of other useful tools to keep my business running smoothly. Due to the time difference, I simply make my Support calls before lunchtime, which works just fine. Keap is a fabulous CRM foundation including Lead Capture, ...

Read more

CG

Clifford Goldmacher

03/24/21

5 out of 5

An exceptional product for the sole proprietor.

Keap has been a source of steady and significant business for me since I first signed up over five years ago. Their support staff is excellent and the product itself is reasonably priced and well worth getting to know.