Kareo Reviews in January 2025: User Ratings, Pros & Cons

"Tebra has cost my company"

What do you like best about Tebra (previously Kareo + PatientPop)? I loved Kareo. Our whole practice did. It was easy to use, the staff was helpful and we had very little problems-until Tebra took over. What do you dislike about Tebra (previously Kareo + PatientPop)? Tebra took over Kareo and Patient Pop around May of 2023. This merger has been a absolute nightmare!!!! There has been many system outages, appointments disappearing, prescriptions not sending, and billing issues. The billing ...

"I have found it to be user friendly and saves me a lot of time with charting!"

What do you like best about Tebra (previously Kareo + PatientPop)? Simple and easy to use. I have saved countless hours using Kareo in comparison to my old EMR What do you dislike about Tebra (previously Kareo + PatientPop)? What I have concerns or issues, it is hard to get a hold of someone to help quickly What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Efficient charting

"A comprehensive EHR to run a practice."

What do you like best about Tebra (previously Kareo + PatientPop)? The EHR has everything I need to run my practice smoothly. What do you dislike about Tebra (previously Kareo + PatientPop)? The app needs needs improvements to improve remote capabilities. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? It makes it easier to run my practice.

"Effective, but lacking support."

What do you like best about Tebra (previously Kareo + PatientPop)? The ease of use for staff across the board What do you dislike about Tebra (previously Kareo + PatientPop)? The support teams are slow to respond and don't always address concerns. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Clarity in billing software.

"Office Manager"

What do you like best about Tebra (previously Kareo + PatientPop)? The efficiency of the system, easy to use, can definitely adjust to your liking and so many reports i can get from the company. What do you dislike about Tebra (previously Kareo + PatientPop)? Sometimes it takes long to fix certain issues. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Solving the ease of the calendar view, patient demographics and more modernized view all around.

"As an individual provider in private practice, I have been extremely pleased with Kareo."

What do you like best about Tebra (previously Kareo + PatientPop)? A very robust system. Good value for the price. What do you dislike about Tebra (previously Kareo + PatientPop)? Customer service is a bit slower with the growth, which is understandable. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Kareo allows me to have all needed functions in one platform, even Telehealth.

"Software that has the best features to assist in so many departments, it has it all!"

What do you like best about Tebra (previously Kareo + PatientPop)? I love being able to check insurance benefits with one simple click of the mouse!! What do you dislike about Tebra (previously Kareo + PatientPop)? Sometimes it takes a long time to open certain patient accounts that are long time patients with a lot of data. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? Offering more options for different type of reports for easier ...

"Kareo provide me with a more convenient way to process payments for the patients."

What do you like best about Tebra (previously Kareo + PatientPop)? The ability to calculate the payments & organization. The training videos allowed me to have a better understanding on how to work the software when it was time to utilize it for the patients. What do you dislike about Tebra (previously Kareo + PatientPop)? None at the moment since I have not encountered any issues yet. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? There is ...

"Great EHR system"

What do you like best about Tebra (previously Kareo + PatientPop)? I like how Kareo makes it easy to navigate their EHR. What do you dislike about Tebra (previously Kareo + PatientPop)? The downsides are that you have to log out in order to change practices. What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you? It keeps all our patients records in one EHR.

"Great!"

What do you like best about Tebra (previously Kareo + PatientPop)? Userface is user friendly, not overly complicated or difficult to navigate which is most important to me. Easy to switch between different tabs and find what you're looking for. What do you dislike about Tebra (previously Kareo + PatientPop)? Perhaps the immunization and screening recommendations could be displayed in a more helpful way. What problems is Tebra (previously Kareo + PatientPop) solving and how is that ...