Justworks Reviews in April 2025: User Ratings, Pros & Cons

Justworks lets me breathe!

What do you like best? Justworks has a user-friendly interface that is easy for me to use, and is also easy for my staff to understand and keep up with. The fact that Justworks ensures I'm complying with all relevant laws and policies as an employer--plus calculating taxes and deductions, and issuing all the needed forms--is a huge relief to me both personally and professionally. I can focus on the work of my organization instead of worrying over complex details. I can breathe! What do ...

I've already suggested JustWorks to several startup friends!

What do you like best? I like how they completely handle all of the important HR stuff we need to handle as a growing company, but don't have the personnel for at our size. What do you dislike? The cost per employee seems expensive, but the value they deliver makes it worth it. What business problems are you solving with the product? What benefits have you realized? We've been able to grow and scale without the friction of handling most of the HR related items.

Recommend Justworks for ALL Small Companies

What do you like best? I like that Justworks is an easy to use hub for payroll, HR and benefits. I also love that they help with my tax reporting. What do you dislike? A few small things aren't available, like being able to export JEs to QBO that include things like departments What business problems are you solving with the product? What benefits have you realized? Payroll, benefits & HR. Have saved a lot of time and money, especially with benefits.

Best solution for small companies

What do you like best? There is no question that Justworks is the most user friendly payroll platform I've used (and I've worked on plenty. The support is quick to respond, the communication is informative, and the platform is great, both from and admin and employee standpoint. What do you dislike? Justworks is still a new company and they are working on building all the functions. I've given them some feedback and seen them rollout new concepts regularly. What business problems are ...

The overall process has been seemless

What do you like best? The ability to quickly connect and the ease to make an updated. What do you dislike? At this time, the inability to quickly chat online. Seems to have been disabled Recommendations to others considering the product Try it, definitely is worth it! What business problems are you solving with the product? What benefits have you realized? HR. I am HR without a specific HR background its been fairly seamless.

Senior Partner

What do you like best? Website is fantastic. Very accessible, easy to understand. People are great. What do you dislike? Doesn't download to Quickbooks. Paycheck vouchers could be a little easier to follow. What business problems are you solving with the product? What benefits have you realized? Payroll, healthcare.

Who Knew...??

What do you like best? ...that a PEO could offer so many benefits to our company? But Justworks enlightened me. We now offer a richer benefit program at less cost to our employees and a very user friendly employee interface for payroll and benefits information. What has impressed me the most though is the Justworks team. Knowledgeable, accessible, and helpful every single step of the way from the initial inquiry to the current handling of day-to-day issues. Justworks also listens to input ...

It just works!

What do you like best? The tech works well for us, but the service is second to none. Shout out to our guru all-star account manager, Sana! What do you dislike? We have a commission-based sales floor. It would be great if there were more tools to support performance based pay. What business problems are you solving with the product? What benefits have you realized? We don't need an HR hire! Benefits are simplicity of use.

Everyone has been great to work with and we are saving a ton of MONEY!

What do you like best? The savings on our Health, Dental and Vision Insurance. What do you dislike? Need to be able to have more than 2 Direct Deposits Recommendations to others considering the product I recommend taking advantage of all of Justworks services..especially the Health Insurance. Saved us a lot of money! What business problems are you solving with the product? What benefits have you realized? Keeping track of employees time/Vacation/sick days. Saving time and money!

Amazing tool!

What do you like best? Justworks has been instrumental in ensuring employees are not only paid, but we are compliant as well. As a sole HR - this site has kept all of our documents secure, taken away administrative tasks, and help employees get better insight into benefits, internal documents, tax information and more. I can't say enough good things about this platform! What do you dislike? N/A. Justworks is very helpful and there hasn't been a time where it was not useful for me. ...