Justworks Reviews in April 2025: User Ratings, Pros & Cons

Transparent platform with a trustable system

What do you like best? JustWorks is particularly good at document organization and access, so we can do these tasks quickly, and, sometimes, automatically. For example, the time taken for employee on-boarding has been dramatically reduced with the simple system provided by Justworks. It is so easy for the employees as well, as they only have to log-in and see directly the documents they are looking for (from pay stubs to healthcare insurance benefits without having to wait for someone to ...

Great Software for Attendance Tracking and Other HR Functionality

What do you like best? Justworks is perfect for managing HR needs for small to medium sized companies. I use it everyday to update my attendance for my team and make sure that all vacation hours are successfully requested and logged in our system. What do you dislike? I dislike the fact that once something is submitted and accepted in the system for Justworks, it's not easy to edit that initial submission. This is really the only problem that I've come across in my time using ...

Needs Work All Around

What do you like best? For their current niche, target market of small, early-stage start-ups, solely seeking the basics + benefits & perks - Justworks is a decent solution. What do you dislike? - Lack of HR knowledgable (surprising & challenging in co-employment - Lack easily-accessible, timely support (surprising & challenging in co-employment - Lack of reporting and analytics - Lack of integration capabilities - Lack of customization and flexibility for a scale-up - ...

Easiest payroll and benefits software

What do you like best? Extremely straight forward, lots of flexibility. Benefits offerings are great for our employees and it makes everything very easy to find What do you dislike? Would like more consolidated health insurance info - too many links out. What problems are you solving with the product? What benefits have you realized? Payroll across multiple offices, PTO management, corporate training

Great Evolving platform with room to grow. Excellent Customer service

What do you like best? Responsive team in many ways (phone, chat, slack 24/7. Easy to use platform, very intuitive for employees in self-service. What do you dislike? Lack of HR reporting that should already be in place. Very manual payroll for monthly allowances which can cause human error. Again, another function that should be in place before offering the platform. Recommendations to others considering the product: If you are looking for a full suite of reporting/payroll -- they ...

Pretty simple tool with room to grow

What do you like best? I like the ease of logging into one system with my: company directory, policies, important docs, internal calendar, and benefits packages listed. It is a lot easier than logging into custom portals with various different logins that you will find in large enterprises. What do you dislike? I think that customer service takes too long to respond to an email and that they don't actually understand how to help you. For example, I had an existing gym membership with a ...

OK usage

What do you like best? Navigation of the platform is quite smooth. Directions are very clear and presice. No confusion on how to use the platform. User experience is good. What do you dislike? If needing to find a very specific info, it takes some time to search and find it under different tabs. What business problems are you solving with the product? What benefits have you realized? HR for our company

Justworks

What do you like best? Justworks is beyond simple and easy to use and navigate. What do you dislike? Some unique benefits are not made clear upon a first glance. Recommendations to others considering the product Do a deep dive of Justworks, looking into all of the benefits your company has chosen. What business problems are you solving with the product? What benefits have you realized? It's an easy way to consolidate many facets of HR

Focusing on the Mission

What do you like best? JustWorks has saved us a significant amount of time that has allowed us to spend more time on our mission than non-stop administrative needs. I highly recommend this nearly all in one program. What do you dislike? Nothing so far. We had some initial questions but customer service has been great. What business problems are you solving with the product? What benefits have you realized? Benefit management, payroll, consultant/vendor management

Justworks has been a breath of fresh air!

What do you like best? Probably what we like best about Justworks is that they saved us alot of money over ADP. We have cut our costs for payroll service and benefits in half. What do you dislike? If I had to say I disliked anything it's that they don't have a local office. I like the idea of being close, but my account manager has always been available to me via phone and email so it hasn't been an issue. Recommendations to others considering the product Give them a chance. They ...