Justworks Reviews in March 2025: User Ratings, Pros & Cons

Amazing HR Tool!

What do you like best? Everything is in one place. PTO, benefits (commuter, health), & staff birthdays. It makes it really easy to manage HR related tasks within my job. What do you dislike? I really don't have any complaints. It's a little confusing on mobile but overall very easy to use on a desktop. What problems are you solving with the product? What benefits have you realized? Having everything in one place. I don't have to log into various sites or emails to look at ...

Really the most user-friendly software out there

PROS & CONS What are the best aspects of this product? One thing that I and my employees really appreciated was how easy this was to use, especially when it comes to benefit offerings. It keeps the employees happy. As a software, this one is pretty flexible and straight-to-the-point. I really enjoyed using it. What aspects are problematic or could work better? I do wish that it didn't link out as often as it does when it comes to information about health insurance. I think it would ...

Many account management capabilities with Justwork

What do you like best? Justworks has an easy execution process, so we don't have to be monitoring how this is going on. Besides, it's so easy-to-use, even the staff with no platform experience can use some of Justworks's tools. Customer support is outstanding! Every issue we have always is answered properly. What do you dislike? I personally think JustWorks has only a few regions of development for integration and associates. If they could be more open to integration, by adding ...

Justworks

What do you like best? Everything! The time off section is very easy to use. What do you dislike? If you have time requested off, then it doesn't get subtracted from the total amount of time you have off, until it's used. This makes it hard to see how much you you really have off. What problems are you solving with the product? What benefits have you realized? Problems being solved are in regards to requesting time off and pay stubs in one location!

A software that has a wonderful customer care team but still has room for improvements

PROS & CONS What are the best aspects of this product? The most notable thing about Justworks is its customer support. We can reach them through different means such as phone, Slack, and chat around the clock. The platform is something to gush about too since it is very intuitive and our employees do not have difficulties using it. What aspects are problematic or could work better? Justworks should provide more options for HR reporting. It should also improve its capability to ...

Dependable document management system

PROS & CONS What are the best aspects of this product? Accessing and managing documents become seamless with this tool, allowing us to begin and finish tasks fast and easy. Just like in the aspect of employee on-boarding, JustWorks helps us save time and makes the process much faster than before. Our employees love the simplicity of this tool, as they only need to log-in and the documents they need are directly presented without anyone’s help. What aspects are problematic or could ...

Best customer service

What do you like best? They make things very easy for your company What do you dislike? Have not noticed anything I dislike as of yet What problems are you solving with the product? What benefits have you realized? Human resources and employee payment

A simple HR software that can still be upgraded

PROS & CONS What are the best aspects of this product? Justworks makes our company's directory, policy list, documentations, calendar, and benefits packages accessible from a single platform. Because of this, I no longer have to deal with logging into multiple portals, which is common in large businesses. What aspects are problematic or could work better? Justworks' customer service is slow and there are times when I think they don't even know how to help. There was an instance when ...

Justworks is Just Great!

What do you like best? I love justworks as an HRIS tool, it is very easy to use and the user interface is clean and minimal What do you dislike? I dislike that the org chart is so lengthy, I wish there was a way to minimize and filter by departments. I also wish that when you add yourself as work from home to you calendar it appears as if you are on PTO to some users. What problems are you solving with the product? What benefits have you realized? Just works has given me a ...

Justworks makes my job more enjoyable

PROS & CONS What are the best aspects of this product? Justworks is a reliable platform and I know that I can count on them in any situation. They have helped us resolve numerous problems--and even when errors occur in their part, they are quick to apologize and to mitigate them. This gives them a human feel and they make my job better because of that. What aspects are problematic or could work better? The software's time tracking tool needs work because it does not meet the ...