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9.2

Spot Score

Justworks - Payroll Software

Justworks Reviews in March 2025: User Ratings, Pros & Cons

Efficient payroll management on the go.

4.5

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Starts from $8/user/month when monthly

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Justworks Reviews & Ratings

4.5

Very Good

Based on 238 ratings & 160 reviews

Rating Distribution

Excellent

(126)

Very Good

(29)

Good

(1)

Poor

(2)

Terible

(2)

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Showing 11-20 out of 160

B

Brandt

02/11/20

4 out of 5

Extremely intuitive

PROS & CONS What are the best aspects of this product? Justworks is user-friendly even non-techie people can get it. With just a few clicks, it could perform all the monitoring tasks for us. And beyond the interface, Justworks' customer support is manned by very nice and highly knowledgeable people. What aspects are problematic or could work better? I can't pinpoint anything negative right now really. What specific problems in your company were solved by this product? Justworks ...

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E

Eldred

02/08/20

5 out of 5

Easy-to-use interface

PROS & CONS What are the best aspects of this product? Justworks unburdened me from many tasks. As a manager, I regularly address issues of employees on leaves and payroll, among others. Justworks eliminated the need to discuss these matters at length. For leaves, for instance, I could give the green light with a click. Employees can also access reports on their performances more accurately and easily. What aspects are problematic or could work better? The creation of usernames ...

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D

Dameon

02/08/20

5 out of 5

Rich in features offered at an impressive price

PROS & CONS What are the best aspects of this product? Justworks' bundle of products is very enticing in terms of cost exactly why we grabbed it immediately when we discovered it. After nearly a year of using it, we have seen a drastic reduction in HR costs. Employees are pleased with the convenience it offers in addressing their HR concerns. What aspects are problematic or could work better? Their medical provider can still do more in making its package more fitting for employee ...

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T

Terry

02/07/20

5 out of 5

User-friendly tracker for payroll, benefits, work anniversaries, etc.

PROS & CONS What are the best aspects of this product? Justworks streamlined our management work, allowing us to focus more on scouting capacity building workshops that can enhance the skills of our employees. What aspects are problematic or could work better? I would be thrilled if it launches a mobile app version for this. What specific problems in your company were solved by this product? Justworks serves all our HR needs. It regularly upgrades its system so using it could be ...

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M

Mellie

01/22/20

5 out of 5

A centralized solution for HR needs

PROS & CONS What are the best aspects of this product? Justworks is a one-stop-shop for planning, scheduling, payroll and tallying of bonuses. What aspects are problematic or could work better? It could be more comprehensive if it allows adding more to each employee's profile. At present, it only allows inputting of contact details. What specific problems in your company were solved by this product? Knowing who will be on leave on certain days vis-a-vis the activities set for ...

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AM

Allison M

11/12/19

5 out of 5

Easy way to look at the big picture

What do you like best? Justworks combines a directory, calendar, payroll information, and benefits information all in one easy to understand place What do you dislike? Has personal phone numbers on display for everyone to see, but that's not always info I want the entire company to know What problems are you solving with the product? What benefits have you realized? Able to see who is out of the office easily is extremely helpful for communication or planning

UI

User in Internet

11/09/19

5 out of 5

Easy to use and does the job

What do you like best? It was very easy for me as a manager to access the information I needed on my team and keep things organized. I also liked that it was easy to setup my benefits. The interface and navigation are straightforward. I also liked that I could approve vacation requests from my phone in one click. What do you dislike? This is small but Justworks requires that you have a username. Why can't this just be an email? I sometimes forget what this is. Recommendations to ...

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IC

Isobella C

11/05/19

4 out of 5

Justworks for Payroll and Benefit Management

What do you like best? I enjoy the convenience of JustWorks as it comes with a wide range of benefits. It's so also contemporary, precise and easy-to-use, that all my staff feel nice and confident with JustWork's system. It has a great number of features that allows you to maintain all records of payments in a single platform, so you can make an overview of them whenever you want. What do you dislike? JustWorks may be a hard to learn at first, and in case you have any serious ...

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UI

User in Computer Software

11/04/19

4.5 out of 5

I wish there was an app for that

What do you like best? It is very easy to navigate on the website. What do you dislike? I wish there was an application that I can download onto my phone. In today's world, so much is done on a phone while on the go. I end up going to the website on my phone which isn't as convenient. What problems are you solving with the product? What benefits have you realized? I can find what I am looking for very fast and easy. They are a lot less expensive than some of the other payroll ...

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JL

Jenna L

10/26/19

5 out of 5

Justworks is great for your team; small or large!

What do you like best? It offers prompt and easy Payroll. Justworks allows HR teams to systematically centralize payment for all types of employees across different departments. Everything is built-in with a seamless user experience. JustWorks also has amazing customer service. What do you dislike? It could be a bit more user-friendly and has so much potential to make the app more personalized. What problems are you solving with the product? What benefits have you realized? ...

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