Justworks Reviews in January 2025: User Ratings, Pros & Cons

JUSTWORKS Excellent for providing benefits and organization to your employees.

What do you like best? It is our tool that allows us to provide the beneficial packages for human resources. Easy to use, easy to navigate. They have a super important chat that adds value since they can ask questions regarding email for example. What do you dislike? Sometimes I find it a bit tedious to get what I am looking for, however we will continue to use it. Two-step verification can be a bit of a hassle. Recommendations to others considering the product: Excellent ...

Restores trust in the workplace

PROS & CONS What are the best aspects of this product? Justworks digitizes storage and inputting of all employee data. It works great for both employees and HR officers in terms of accessing critical information such as hours worked. It establishes transparency in the system and prevents disputes between employees and HR. What aspects are problematic or could work better? Justworks is lacking a mechanism to limit paid time off so employees would exceed what was allowable. What ...

Excellent for monitoring hours

PROS & CONS What are the best aspects of this product? Justworks is an easy way to track my time at work and submit requests for leaves. I also get to know immediately how many leaves I have left with just one click, instead of having to call HR. What aspects are problematic or could work better? A minor issue is that I can't withdraw a request for vacation so I have to bother an HR officer for this. What specific problems in your company were solved by this product? Before ...

Perfect HR tool

PROS & CONS What are the best aspects of this product? Navigating around Justworks is easy breezy. I love that you can access all employee info (work hours, performance ratings, birthdays, anniversaries, benefits, etc.) all in a single user-friendly platform. What aspects are problematic or could work better? It would greatly help if it could display more comprehensive info on payroll down to the annual tax. What specific problems in your company were solved by this product? ...

Fits in any size of business

PROS & CONS What are the best aspects of this product? Payroll management can be handled in a single platform that is designed with consumers at its utmost consideration. We see this especially in its customer support services which fix all our technical issues very promptly. What aspects are problematic or could work better? Personalization has a lot of potential in Justworks. What specific problems in your company were solved by this product? With Justworks, I can have the ...

Never again do I worry about paying taxes and contributions on time

PROS & CONS What are the best aspects of this product? Justworks offers a very affordable health insurance package without compensating for the benefits offered, making it suitable for small companies. It continuously improves its system and every time it does, the transition is always smooth. The account manager is dedicated to ensuring we maximize and take good care of our workforce. What aspects are problematic or could work better? A mobile version would be excellent. Seeing ...

Excellent features but could add more

PROS & CONS What are the best aspects of this product? What keeps us in Justworks is not only its user-friendly interface but, more so, the hardworking manager handling our account. She was very responsive and was knowledgeable enough to help us with several issues. What aspects are problematic or could work better? This would be our perfect HR solution if it allowed the integration of other platforms. Our company uses Slack and it's a disappointment that they can't merge. This ...

Compliance assistant

PROS & CONS What are the best aspects of this product? Justworks informs us promptly on new HR policies in our state. It notifies ahead of enforcement date, just enough time for us to prepare. It makes the necessary adjustments in its system for us to comply with new rules while still allowing us to experience the best of what the platform offers. What aspects are problematic or could work better? The platform still has so much room for improvement overall. One aspect off the top of ...

Better than many HR solutions

PROS & CONS What are the best aspects of this product? Justworks is robust with functionalities that make life easier for HR officers. Because it merges with several payment facilities, we can deposit our employees' salaries and always do so on time. What aspects are problematic or could work better? A major drawback is Justworks errs often which is a no-no when we're talking about salary. Also, it took us a long while before we could get comfortable with the interface. It was ...

Fantastic HR solution

PROS & CONS What are the best aspects of this product? As someone who used to do HR work manually, I highly appreciate how Justworks tremendously made my life easier as an HR manager. I access all employee information I need in a single dashboard that is easy to navigate. What aspects are problematic or could work better? Its mobile version has more room for improvement. What specific problems in your company were solved by this product? The centralization of information and ...