Juphy Reviews in April 2025: User Ratings, Pros & Cons

"Nifty All In One Social Inbox"

What do you like best about Juphy? The design is very clean and beautiful. It's a pleasure to spend time within the interface. It supports most of the common social channels and has evolved nicely in the past months. The team seems to be dedicated to develop it into a splendid product. What do you dislike about Juphy? The product is still early in its stages. The android app it quite rough around the edges. The web version is much more polished. What problems is Juphy solving and how is ...

"A Well Designed & Mature Social Inbox Platform"

What do you like best about Juphy? The best thing about Juphy is that the tool is very well-built and well-maintained. The support team is proactive, and they listen to every feedback. The overall interface is very clean, which is a very essential thing, because we are ultimately using a Social Inbox to unclutter our customer support tasks. What do you dislike about Juphy? Now-a-days, every tool that handles customer support messages/comments etc., should have some form of CRM feature to ...

"Unified inbox solution with a clean UI"

What do you like best about Juphy? An innovative way to interact with social interactions in one place and keep your customers happy. Delivered by a team that is always available and provide excellent support, the development team listens to customers and adding more features. A must buy if you want an unified inbox solution with clean UI, and multiple accounts connected without having to jump from one account to the other. What do you dislike about Juphy? Missing some channels such as ...

"Streamlined my client communication"

What do you like best about Juphy? The way I only have to log in to one dashboard to reply on any platform. What do you dislike about Juphy? Honestly nothing so far. It's been Really good What problems is Juphy solving and how is that benefiting you? I'm solving the issue of having to have multiple pages open to reply on different communication channels

"Easy to use, does what it says it does"

What do you like best about Juphy? Easy to add social accounts and reply and assign incoming messages, canned responses, workspaces. I like the pace of development with new features being added regularly. No learning curve, it's pretty intuitive and so far haven't needed to contact support, which is a big plus. What do you dislike about Juphy? Really could use a mobile app and desktop app - I see these are on their roadmap What problems is Juphy solving and how is that benefiting ...

"Juphy simplifies the social customer support process and love the clean minimalistic User interface."

What do you like best about Juphy? Clean Simple User interface, Tags are easy to use and label, quick to respond to the messages, Could manage multiple brands at ease. the filtering option is good, they have a clean report option, If you like to keep things organized, juphy could help you here. What do you dislike about Juphy? Lack of mobile app, more social platform support is needed, as of now, it lacks the ticketing option. Ticketing plays a vital role in any support SAAS app, I believe ...

"Centralized HQ for social media communications and support"

What do you like best about Juphy? It's like FreshDesk but with extended functionalities and benefits What do you dislike about Juphy? No mobile app. This is something very important for us because we are constantly on the move and having a mobile app will allow us to respond to customer comments and feedback much faster. What problems is Juphy solving and how is that benefiting you? Unified and centralized workspace for multiple channels. With a small team, it's difficult to be answering ...

"It works, but definitely needs more polish"

What do you like best about Juphy? 1. They are super active in developing the app. 2. The automations, assigning messages to right people and tags works and those are things that some similar unified inbox tools are finding difficult to do, hence I switched to using Juphy What do you dislike about Juphy? 1. UI/UX 2. Slow / unorganized developments 3. No instagram messages 4. Unorganized canned responses Recommendations to others considering Juphy: Try and stay if it works for you What ...

"Juphy is a fantastic tool to save you time each and every day."

What do you like best about Juphy? Unlike some of its competitors, it's focused on one thing and does it well. As a freelancer I need to quickly be aware when someone has posted on a social media account. I used to achieve this by running multiple social media instances using programmes like Station, and while it worked it wasn't very efficient, plus I was always concerned that I'd miss posts. With Juphy everything is consolidated, so I can see exactly what posts I need to respond to and ...

"Great social inbox for organized people"

What do you like best about Juphy? Great product super User interface Unified inbox for many social channels Super simple reports What do you dislike about Juphy? Waiting for a couple of more integrations like Google my business Recommendations to others considering Juphy: It's super simple to setup get it and try yourself. What problems is Juphy solving and how is that benefiting you? Reduced cluster Simple way to organize my business communication