JumpCloud Reviews in February 2025: User Ratings, Pros & Cons

Modern directory as a service to manage distributed teams over multiple continents

What do you like best? Ease of use and Learning curve in Jumpcloud is so easy, You can get started with simple Jumpcloud setup in just few minutes, unlike Active Directory. Apart from just a directory as a service its truly amazing a single sign-on solution that covers almost all the modern and legacy integrations like Jira, Git, LDAP, Google, Slack, Newrelic, Jenkins(LDAP), Grafana(LDAP) just to name a few. What do you dislike? In general, there is nothing huge to dislike about ...

JumpCloud, the tool for a better IT life

What do you like best? You can install in the three operative systems What do you dislike? We need more easy access when I see the PC used by the user and I can't see the information because You have to look for the PC in Systems...It's low Recommendations to others considering the product: The best and easiest LDAP Cloud for the IT Department What problems are you solving with the product? What benefits have you realized? I made a script for all plataforms for the ...

Robert

What do you like best? Support right through the demo to the purchase, to the implementation. Success criteria are agreed between yourselves and them. They're improving the product almost daily and have the ability to use web-hooks to monitor service status' The ease in which you are able to integrate Gsuite (as well as multiple ways to import users from your existing central directory) It also gives you the ability to tailor the input for mass imports to limit the need to get ...

Always open for improvement Saas service provider

What do you like best? As a Saas service provider, SSO and LDAP services are "Always On" JC has always been very open to suggestions on features which makes sense. The EDGE over normal AD enviroment is cross platform, JC works well with MacOS and Linux systems & a growing list system-wide policies for Windows and MacOS The new System insights/Directory Insights brings Jumpcloud closer to SCCM and gives better visibility on whats on endpoints & Authentications for services MDM ...

Jumpcloud in a Mac environment is a must.

What do you like best? Having a consaladated directory that includes MDM. What do you dislike? Installation on remote devices in different languages can be time consuming. Recommendations to others considering the product: Jump in and don't be shy, What problems are you solving with the product? What benefits have you realized? Security, Device management, device management, user management.

Active Directory Engineered for the Cloud

What do you like best? JumpCloud has simplified our entire Identity Management workflow by giving us an environment that can be easily integrated with tons of different apps and services. What do you dislike? My only dislike is that the user migration process for getting everyone to JumpCloud is a bit hands on but it's very straight forward. Other than that, there really isn't anything functionally wrong that I've found. What problems are you solving with the product? What ...

Easy-to-use Cost-Effective Cloud-Alternative to Active Directory

What do you like best? The product has a very intuitive and easy to use interface. Support is very quick to respond to any questions. What do you dislike? I can’t think of any of downsides, since we started using this product. It meets all of our needs and works as expected. Recommendations to others considering the product: It’s a great product. I highly recommend it. What problems are you solving with the product? What benefits have you realized? Ensuring security ...

Very good user/device directory application for Windows & Macs device.

What do you like best? The application is very simple to use. Assuming you're not trying to sync an existing directory service (AD, Azure AD, etc.), creating new JC users is a breeze. I've tested out the AD to JC sync and it works as expected as well. Adding new devices, both windows and macs work without any issues. You obviously need to unbind any devices that are currently bound to an existing directory service but once that hurdle is over, another breeze to install JC onto either ...

NYC Fintech firm scaling out with Jumpcloud IDP

What do you like best? Love all the support integrations around the core product. i.e. LDAP, Radius IDP etc.. What do you dislike? Nothing, the product is amazing and you guys are doing an awesome job. Recommendations to others considering the product: Jumpcloud is a very mature cloud-based solution that is very trusted and constantly rolling out new features. We enjoy this product very much as pricing is on point and it has helped us scale our business without worrying too ...

nice jumpcloud

What do you like best? absolutely first in this business. Instead of paying thousands of usd microsoft in my company of 150 people, everything is more stable with jumpcloud What do you dislike? I wish all computers had their names.... What problems are you solving with the product? What benefits have you realized? -biling -support -document