Jumio Identity Verification Reviews in April 2025: User Ratings, Pros & Cons

"ID verification"

What do you like best about Jumio Identity Verification? Quick turnaround on identity verification; quick support for questions. ability to use both api and dashboard What do you dislike about Jumio Identity Verification? inability to confirm direct upload of IDs occasionally which sometimes causes drop off of customers Recommendations to others considering Jumio Identity Verification: Would recommend they take a demo and use the trial...the system works What problems is Jumio Identity ...

"Jumio, solid service to check identities and documents"

What do you like best about Jumio Identity Verification? First of all, the technical product Jumio offers is very solid. We've done over 100.000 checks on identities and documents, and have never had any outage on their service. Next to that, the most improtant thing, is that users 'understand' what is to be expected. Third thing, the documentation and implementation is rock solid, our developers knew what's possible and were happy to implement it well within the time constraints we had as ...

"Great option for AI-Powered Identity Verification"

What do you like best about Jumio Identity Verification? Jumio is the perfect ally for companies that need to verify the identity of their customers through biometrics and AI. It considerably reduces manual review time and fraud risk. Jumio provides detailed status and reasons why some identities weren't validated and our backoffice team focuses only on those customers. What do you dislike about Jumio Identity Verification? Almost 92% of the verification take between 2.5 and 4.5 seconds to ...

"Not good enough"

What do you like best about Jumio Identity Verification? Allows identifying users online. Good customer support. What do you dislike about Jumio Identity Verification? Not a real time. They have an Indian team to manually review the requests. What problems is Jumio Identity Verification solving and how is that benefiting you? Online identity

"Using it everyday for checking IDs"

What do you like best about Jumio Identity Verification? Easy to use interface, nice presentation, shows information well What do you dislike about Jumio Identity Verification? bad accuracy of face matching, searching can be tedious as there are so many fields What problems is Jumio Identity Verification solving and how is that benefiting you? Matching customers' faces with the IDs they submit - need to catch the fraudulent submissions. Sometimes Netverify tells you when an ID is fraudulent ...

"KYC Validation tool "

What do you like best about Jumio Identity Verification? we use the API side and it gives back results in under 3 mintues access to portal to view all the details on why an ID not be valid What do you dislike about Jumio Identity Verification? it does provide false/positive results or gives you two different results on the same type of ID process is slower on the member side when its trying to validate the GOV ID - time is everything to members and waiting 3 to 5 mins is too ...