Jumio Identity Verification Reviews in March 2025: User Ratings, Pros & Cons

"Jumio: reliable shield against fraud"

What do you like best about Jumio Identity Verification? Jumio looks simple and reliable tool for identity verification. It lets us be quiet and calm with our product. Besides I like Jumio's smart algorithms that are constantly improving. What do you dislike about Jumio Identity Verification? Jumio is still growing and developing product. But progress always goes together with bugs and issues. The most significant one happened a couple of weeks ago. One day Jumio team fully changed ...

"One of the best recognition."

What do you like best about Jumio Identity Verification? I like that it can pass or fail quick but also has a human to review the system What do you dislike about Jumio Identity Verification? It is very temperamental with lighting and just kicks users out when failed What problems is Jumio Identity Verification solving and how is that benefiting you? Figuring out how to identify true users

"Great Identity Verification SDK"

What do you like best about Jumio Identity Verification? Jumio's driver's license scanning interface is intuitive and smooth. Jumio's dashboard/portal is also very easy to use. What do you dislike about Jumio Identity Verification? In order to integrate Jumio into your processes, you need software development support. It's not a simple plug-and-play integration. Recommendations to others considering Jumio Identity Verification: As far as identity verification services, Jumio is a pretty ...

"Effective product but latest version is a little buggy."

What do you like best about Jumio Identity Verification? Its a very reliable software and its clean and simple which people need so they dont get confused or frustrated. What do you dislike about Jumio Identity Verification? Until this latest patch I've had no bad feedback, this latest patch however its been hanging up and being very slow compared to its previous patches What problems is Jumio Identity Verification solving and how is that benefiting you? We use them for ID verification in ...

"Accurate and secure way to identify users"

What do you like best about Jumio Identity Verification? The verification process is fast and simple. Doesn't take too long to upload the images/ videos to the cloud for verification. It accurately pulls the details from the ID even if the picture is a bit blurred out. What do you dislike about Jumio Identity Verification? Sometimes it makes you redo the verification even if the lighting is good. I don't think of it as an issue though. It is a little difficult to integrate into mobile apps ...

"Seamless customer experience and easy to integrate"

What do you like best about Jumio Identity Verification? Accuracy and speed of verification. Easy to integrate. They keep improving their services. What do you dislike about Jumio Identity Verification? All are good so far. However, it would be much better if they could enhance the identity verification processe via kiosks. However, they confirmed that they are working on something amazing that can overcome this challenge. Recommendations to others considering Jumio Identity ...

"Good Experience"

What do you like best about Jumio Identity Verification? The speed of the verification for the users. What do you dislike about Jumio Identity Verification? If the potential users don't understand the experience, it could become a high cost for the service. What problems is Jumio Identity Verification solving and how is that benefiting you? Less agents and a more user friendly webpage.

"Overall very satisfied with Jumio service"

What do you like best about Jumio Identity Verification? Detailed documentation, straight-forward technical implementation, helpful account management team What do you dislike about Jumio Identity Verification? There are no downsides of using Jumio for our company What problems is Jumio Identity Verification solving and how is that benefiting you? Reduce risks deriving from manual check of documents Reduce internal operational effort & response time Reduce customer dissatisfaction due to ...

"Efficient and easy-to-use solution to confirm identities"

What do you like best about Jumio Identity Verification? The ease-of-use of the solution is what makes it really appreciated by both our customers and our colleagues. The customers journey takes only few minutes from end-to-end. The staff-facing interface is receiving applications results on a near real-time basis. What do you dislike about Jumio Identity Verification? If a customer is using the solution to confirm an identity but also to share any additional document (Document Management ...

"A solid service provider"

What do you like best about Jumio Identity Verification? The service reliability is paramount, and we've always had satisfaction there. It was also great that Jumio worked with us on custom solutions to our specific problems. What do you dislike about Jumio Identity Verification? The pricing can sometimes be overly aggressive. Of course new features should command a premium for new accounts, but long-term partnerships should also be valued and features grandfathered accordingly. What ...