Jottacloud

I really don't understand all the grief…

I really don't understand all the grief these people get. For what you pay, you get an excellent package. Sure, there's better/faster, but against a very, very steep premium. For the price, it is a five-star service for me and has been for nearly a decade. (And most of the negative reviews here are just so funny to read: "I didn't pay for just three months and they deleted all my files!" "I shared copyrighted files only with my family!" :) )

JottaCloud offers good service

JottaCloud offers good service, they usually reply pretty fast. They offer an unlimited storage plan!Although the site is a little slow. But hey, for €7.50 p/m you cannot complain for unlimited!

The BEST Backup Solution Available

Jottacloud is one of the best cloud backup packages on the market. Yes, it's slightly more expensive than the competition but the UI is far easier to use and backups are always reliable and trusted.Previously I used Livedrive and although initially it was satisfactory, as my backup completed it started to refuse to backup certain files.I'm really glad I moved to Jottacloud - peace of mind, reliable and simple to use - 5 Stars every time!

Reliable, solid and exceeds expectation...

Superb customer experience from start to finish backed up (pardon the pun) with an excellent product. The software and apps are solid performers and the server speed of up/downloads is on top form consistently. The option to have sync/backup and archive is incredibly useful and much more on offer than the usual backup solutions. Highly recommended!

very good cloud service,

very good cloud service,RAW pictures displayed in WEB.

My favorite cloud service

My favorite cloud service. Affordable, large storage, family sharing option, good upload/download speed, great google-photos-like service and norwegian privacy. The service improvements happens a bit slowly and is not yet in my mother language (spanish), but for me it's a winner.

An "okay" private cloud solution

Jottacloud's pricing and software is decent.As a product it seems unfinished, though.Interacting with their Backup solution and website interface is clunky.Their Camera Upload feature doesn't yet support Android intuitively.Support was brief and precise but unhelpful in my case.I have now closed my paid account at Jottacloud, and I will be using Dropbox with Boxcryptor instead.

New plans bad for us that like video…

New plans bad for us that like video making I really the making videos in my sparetime. That is why i was using Jottacloud for 2 years because of they're unlimited space and upload and download speed. But since they have change the planes of our service this is completely useless. I have told Jottacloud that this is not what i sign up fore. And evenmore i ask them to lower the price since the service is not the same. But of cause they did not what to lower the price.I wrote this to the ...

Jottacloud is unreliable and they have poor support

My experience with Jottacloud is that it is unreliable. My laptop could not agree with my desktop and the content in the cloud about what should be kept and what should be deleted. Therefore files kept re-appearing.I contacted support and received a suggested solution. I tried that, but it didn't fix my problem. I then sent an email explaining that what they suggested didn't work, and asked what to do next. I never received a reply. Not even when re-sending my question.

Bad terms and conditions

I joined Jottacloud 2 or 3 years ago when their homepage advertised "unlimited storage and unlimited speed". In 2019 they changed their Terms and Conditions by not allowing customers to store commercial files (you cannot store a photo that you took and own if you are willing to sell that photo). Also, they do not allow to store big video files like a videographer would do, as for that you need to pay much more for Professional plan. I wish to remind Jotta that I may be a videographer as a ...