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9.6

Spot Score

JivoChat - Live Chat Software

JivoChat Reviews in April 2025: User Ratings, Pros & Cons

Connect and convert with JivoChat.

4.2

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Starts from $13/User/Month when Billed Yearly, also offers free forever plan

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JivoChat Reviews & Ratings

4.2

Very Good

Based on 106 ratings & 92 reviews

Rating Distribution

Excellent

(61)

Very Good

(6)

Good

(3)

Poor

(1)

Terible

(21)

Expert's Review

Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for businesses of all sizes. The app offers a range of features that aid in customer interaction, such as canned responses and a user-friendly interface, contributing to improved ...Read more

JivoChat pros and cons

  • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

  • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

  • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

  • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

  • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

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Showing 61-70 out of 92

AA

Adaulfo A

09/19/19

5 out of 5

"Mejor opción de comunicación empresarial"

What do you like best about JivoChat? Es una herramienta empresarial que me permite estar comunicado con todos mis clientes que tengo como contacto es mis diversas redes sociales, plataformas de correo electrónico entre otros, de manera eficiente y de calidad

GS

Gerardo S

09/13/19

4.5 out of 5

"Close communication with our customers"

What do you like best about JivoChat? I can clarify many doubts to all users who visit my website, with this chat the communication is more fluid What do you dislike about JivoChat?

FW

Finn W

07/16/19

5 out of 5

"Direct and effective communication with our clients with JivoChat"

What do you like best about JivoChat? We like JivoChat a lot because it has made it easier for our company to improve communication with our customers. With JivoChat we can talk in real time, provide support, assistance and answer any question or inquire through the chat, as well as mobile messaging or VoIP calls. It is a program that was very easy to install on our website, we use Wordpress but we know that it can also be used in Wix. Its panel is very intuitive and it is also very easy to use.

FZ

Franciscus Z

07/02/19

5 out of 5

"Most Efficient and Affordable Customer Relation Manager System"

What do you like best about JivoChat? Jivo try to implement and combine the best feature from over CRM managing system. If you need complexity integrity with less knowledge of coding nor support systems, Jivo Chat is the answer! Why, they integrate all platform you need with 3 steps; login to the platform and connect their engine. It superb easy! Why I am telling this, Im own startup and we need to integrate modern and new customer experience. I've been told about Jivo, with less than a ...

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JS

James S

06/26/19

5 out of 5

"JivoChat the most updated and modern chat on the market"

What do you like best about JivoChat? In our company we love to use JivoChat to communicate with all our clients, we can chat live and instantly no matter the country from where they visit us on our website. It is very easy to install, we just register, we personalize in chat and we install the code in our web and you're done! To use! And what we like the most is that it helps us increase sales.

SN

Steven N

06/20/19

5 out of 5

"JivoChat the best option for online chat"

What do you like best about JivoChat? What we like most about JivoChat is its great live chat system, we can talk with our current and future customers at any time, instantly, no matter where they are. We also like your VoIP telephony system and integration with mail system. It is very easy to use and install, in addition to which your customizable system adapts to our company.

JM

Jim M

06/12/19

5 out of 5

"We serve all our customers with JivoChat"

What do you like best about JivoChat? In our company we take as one of our main pillars the importance of communication with the client and JivoChat understands us completely, this is a really effective livechat, easy to handle and very elegant, that adapts very easily in the pages in which implements, in addition to this as a means of communication between us and the client the conversation flows very fast and by this we mean that the entry and sending of messages is extremely fast and our ...

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RD

Rupert D

06/11/19

5 out of 5

"We communicate with all our customers with JivoChat"

What do you like best about JivoChat? In our company we needed a program that would allow us to provide fast and excellent communication in real time, in addition to being modern, current, easy to use and easily implemented on our website, this we could find in JivoChat, it is an online chat program that we do not love and that allows us to communicate with our clients no matter the country where they write us, with JivoChat we are always online.

RS

Russell S

06/11/19

5 out of 5

"JivoChat the best program for online communication"

What do you like best about JivoChat? We made a long evaluation about which live chat program to use and JivoChat is the one we liked the most, it is modern, updated, it adapts a lot to our website and company, and it helps us in the most important thing that is being able to communicate with our clients. or future clients to attend their programs, concerns or quotations.

MG

Miles G

06/08/19

5 out of 5

"JivoChat currently the best live chat on the market"

What do you like best about JivoChat? JivoChat we like because it allows us to communicate with our customers live, in addition to that we can monitor visitors and history of visits. It is very easy to install and configure as well as to use it. Its platform is modern, simple and very simple with all the necessary options to provide a good experience in the chat. No matter the place or language in which they visit us or write to us, with JivoChat we are always available and with your ...

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