9.6
Spot Score
Connect and convert with JivoChat.
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Starts from $13/User/Month when Billed Yearly, also offers free forever plan
Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for businesses of all sizes. The app offers a range of features that aid in customer interaction, such as canned responses and a user-friendly interface, contributing to improved ...Read more
Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.
Offers modern interface design, simple setup, and customization options, enhancing the user experience.
Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
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Showing 51-60 out of 92
J
Juston
05/21/20
Great software for communication
PROS: I like that it automates chats that allow me to encourage potential clients with our service. I am able to communicate with people around the world because it also supports multiple channels. CONS: I haven't had an issue with JivoChat and I hope I never will. It's safe for sharing data and communicating across the company and our customers while being able to manage the latter across social media channels using one platform.
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Emil
05/19/20
Fluid comms, excellent choice
PROS: I like that the UI is simple enough for me to set up and navigate through on my own. I get to engage our customers in real-time and sell items a lot more quickly. The design is flexible because it works on various OS, browsers and mobile devices. My marketing strategy is leveled up -- my CTAs are timely and I message everyone proactively.
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Lindsey
05/18/20
Great live chats with JivoChat
PROS: I like being able to engage with our customers in real time -- it's exactly what we need from a CRM system, regardless of location and timezone. The UI and design are modern and easy to customize and set up online too. CONS: None. I don't have any issues about JivoChat, it's done exactly what I needed it to do.
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Thomas Wilcox
03/02/20
They Facilitate Fraud
I'd fully recommend everybody AVOIDS JivoChat. It seems like they actively facilitate and help fraudulent websites by allowing them to use their chat software.Here is one example of an obvious fraud website using JivoChat:astrofxc.coAn obvious cryptocurrency ponzi investment scam which 99% of people can identify.There are plenty more examples I have chosen not to post. I have emailed JivoChat letting them know, but they ignored my email sent over a week ago. Other chat software companies ...
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JA
Jackeline A
01/17/20
"JivoChat es un servicio de chat en vivo multiplataforma y gratuito"
What do you like best about JivoChat? La razón principal por la que implementé JivoChat en el sitio web de mi organización es porque tiene una aplicación de escritorio para Windows, que es el sistema operativo que utilizo a diario. Además, también me agrada el hecho de que la aplicación también se pueda gestionar a través de la web. Las otras razones por las que me gustan JivoChat son:
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Karsten K
11/23/19
"Useless software"
What do you like best about JivoChat? User interface is nice, call back functionality would be nice if it would work What do you dislike about JivoChat?
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Karsten Knorr
11/22/19
Useless software
Useless software - offers a call back functionality but the field the client can use to enter his phone number is in lots of countries to short. Client will not get an error message but connection fails. - customer service is promising a lot but never finally solving any problem or even replying to tickets. It is a black box. - chats should be delivered by email as important informations about the chat (like the URL the client visited or the source of the client) is not included in the ...
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Pascual A
10/14/19
"An alternative to create an effective communication bridge with customers"
What do you like best about JivoChat? It is a very easy platform both to install and to handle and use, which allows me to interact in real time with customers and I can close sales much faster. It has an amazing design quite adaptable, being able to be compatible with mobile devices and It works with many operating systems, browsers and if desired through a mobile application. It allows me to enhance marketing actions, through timely calls to action and proactive messages.
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Wisneily G
10/12/19
" JivoChat helps you to be communicated efficiently and quickly, with the best visual and auditory "
What do you like best about JivoChat? JivoChat is an extremely useful tool especially for companies that provides efficient communication with my clients and work team through live chat, telephone, email, social networks, the latter is the best of this service because I can share my advertising accurately. with my client contacts on my personal and company social networks
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Isaac G
10/05/19
"Extraordinary "JivoChat" communication software"
What do you like best about JivoChat? Jivo Chat is a multi-channel communication tool that allows me to be connected to a large group of people from anywhere in the world, the best thing about Jivo Chat is that through its chat automation I can hook customers and provide the best service while I find potential clients
