9.6
Spot Score
Connect and convert with JivoChat.
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Starts from $13/User/Month when Billed Yearly, also offers free forever plan
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KF
Kim Foster
09/18/22
Fraud alert! Bitcoin
Whatever you do, there is a scam with a so called trading company called Century BTC Option. Do not buy anything they will take your money and want more and more. They use fraudulent phone numbers and address. FRANGEL is there only jivochat customer service agent. She will con you out of a lot of money and you will never see it again. This is a fraudulent website. They should be reported. to
AU
Anonymous User
08/10/22
"Review Jivo Chat"
What do you like best about JivoChat? Easy console for agents to connect with customers and assist with some really good handy features like canned responses to common queries.
M
Mike.O
08/02/22
The worst customer experience
The worst customer experience. I have been on multiple review sites and it appears this is a common issue. They have a chat service where the support staff don't actually want to help and when they do it's a link that directs you to a page that's similar to your enquiry. Useless and lazy
M
Mike
07/26/22
The app is fine they have changed what…
The app is fine they have changed what features are available for free over time. I’ve been a pro user then let it lapse with the intent of renewing. Support is 1 star. They will jot respond and you attempt to contact through that app it’s blocked. Recommendation: find another. There are many of these companies
IG
Ivan Gladenko
06/13/22
Poor Partner Support or Fraud?
Poor Partner Support or Fraud? Warning - Jivochat does not pay affiliate partner! If you want to earn some affiliate with jivochat, try to find some other partner for it. I tried to get any information about my withdraw request with any result!
AU
Anonymous User
06/08/22
"JivoChat is an excellent chat software to use"
What do you like best about JivoChat? Features such as auto trigger Message view in advance
TC
Terry Crane
03/10/22
Total crap
what kind of chat app does not let you minimize it. what a joke. this stupid chat window is in my way of viewing the page content and i can't get rid of it. ridiculous!
SB
Steve B
02/24/22
A good product but poor support
I find the chat software overall very good. I tried a few but liked this one. However, it does have bugs but I always think it is how they respond to resolving those bugs that counts. I reported to them a spelling mistake followed by a more serious issue where when I type a reply to a chat request in my on screen box on my PC it ghosts or overwrites itself. To try to convey this to !you what that means is at this point my cursor whould not be where the exclamation mark is above and I would ...
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QJ
Queen J
02/10/22
Poor Customer Support/Product is Meh
WARNING: This company doesn't honor customers' requests to delete their account information and they are a company outside of the US. Their customer support could really use some improvement. The product requires a code to be emailed to you to delete your account (a bad user experience). I never received the email (after three tries). I was chatting with someone for longer than 5 minutes (should have taken less than one minute to do) and she never resolved my issue. Maybe she was new or was ...
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JS
Johnny S
12/20/21
"Jivo Chat - excellent business chat"
What do you like best about JivoChat? it is easy to use, integrated into our system, helped us to grab more leads and in turn customers. What do you dislike about JivoChat?
