Jive Voice Reviews in January 2025: User Ratings, Pros & Cons

Amazing Customer Support

What do you like best? My favorite part of Jive Communications is their amazing customer support. I am not formally trained in computer programming or technical support issues. When I have called in needing help with setting something up, they will log on to my computer to show me how to accomplish the task I am needing to accomplish. Every single person I have spoken with is knowledgeable, competent and able to help me with my task. What do you dislike? There is nothing I dislike ...

Jive Review

What do you like best? Jive is extremely user friendly. The drag and drop platform is simple to use, but exceptionally powerful. The customer service and technical assistance is top notch. Assistance is a phone call or email away. The Jive staff take the time needed to explain and educate. Jive does not charge for technical assistance like other VOIP providers do. Their pricing is transparent. Their service is extremely reliable with no down time ever experienced by us. They have HIPPA ...

Jive: The intersection of business momentum.

What do you like best? Jive gives user flexibility how you need, where you are, and what tech you use. What do you dislike? Ring through on multiple devices if app is open, and likewise no ring though if app closed or was not OS background refreshed. Recommendations to others considering the product: Try it, like it, use it. What problems are you solving with the product? What benefits have you realized? Always available when a lead, prospect, or account needs to ...

Fast, quick, efficient, and excellent service each and every encounter.

What do you like best? There response time is impeccable and their work superior. What do you dislike? Nothing I have encountered yet. They are always available, quick, reliable and just a joy to interact with. Recommendations to others considering the product: If you are looking for a reliable source to manage your phones, internet and computers, look no further. I am fan for LIFE!!! What problems are you solving with the product? What benefits have you realized? ...

Superb service, intuitive call routing, slightly clunky device assigning

What do you like best? JIVE has done an amazing job supporting our team as we have transitioned from our previous phone service. I love the graphical call routing system that can be re-routed from any computer at any time. What do you dislike? I've been told that a client company that they have calls in their ring queues being dropped after a half-ring. Recommendations to others considering the product: Get guarantees in writing for any promises made by the salesperson. A ...

Very Reliable

What do you like best? I love the support that is available. They are fast and friendly. What do you dislike? I would like to see live chat make a comeback What problems are you solving with the product? What benefits have you realized? We wanted a reliable phone service that is easy to customize. We have it all with Jive!

Best VOIP Tool I Have Ever Seen

What do you like best? Jive proves that you can provide complete communication solutions without sacrificing ease-of-use.It is really easy to set up and configure and has plenty of options.Call quality is very good and so are the features on their platform. What do you dislike? There is still room for improvement in technical support What problems are you solving with the product? What benefits have you realized? Reduced office phone costs, especially costs of international calls.

Even Though

What do you like best? I'm on my own, no employees, just me...and yet Jive gives me great customer service. There are always there when I need them! What do you dislike? I'm always curious about the 'why' of things...sometimes something that is technically wrong just gets fixed. Sounds silly, but I'd like to know why it wasn't working. Oh well... What problems are you solving with the product? What benefits have you realized? I love that I can tell who's calling, and see a ...

Clean Interface and simple to use

What do you like best? Good quality on the calls, Recording, Text, Web Meetings. Tech support is very helpful should you need to use them. What do you dislike? Set up was a bit lengthy but I understand the importance of spending long time with each customer to make sure the dial plans and voicemails are set up properly. What problems are you solving with the product? What benefits have you realized? I don't need to have a separate provider for virtual fax, a separate ...

Jive is the best

What do you like best? Ease of use and support are unmatched in VOIP providers What do you dislike? There is nothing to dislike about Jive. they are simply the best What problems are you solving with the product? What benefits have you realized? No problems. Goto meeting and partner support is very good with Jive