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9.8

Spot Score

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Jira Reviews in January 2025: User Ratings, Pros & Cons

Efficiently plan, track, and launch your projects.

4.4

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Starts from $6.25/User/Month when Billed Yearly, also offers free forever plan

Jira Reviews & Ratings

4.4

Very Good

Based on 17380 ratings & 1180 reviews

Rating Distribution

Excellent

(1067)

Very Good

(97)

Good

(11)

Poor

(1)

Terible

(4)

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Showing 21-30 out of 1180

MK

Mariam K

07/07/20

5 out of 5

Simple yet very useful

What do you like best? Jira is very useful web-based platform that allows us to divide and delegate tasks. In my opinion it is highly customizable that is rare in this type of platforms. What do you dislike? I would like to have a platform that has its own application, because web view on mobile seems weird. What problems are you solving with the product? What benefits have you realized? Jira is a great tool to facilitate task management processes. I think that Jira ...

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SM

Syed M

07/03/20

5 out of 5

Software Bug Reporting Tool

What do you like best? Jira is a software planing and bug reporting tool. We use jira as a bug reporting tool where we report all bugs in a under developed software via jira and after fixing them QA team also update the status of pending bugs on jira. What do you dislike? All features are available in this tool so there is no need to dislike this product. Recommendations to others considering the product: None What problems are you solving with the product? What ...

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VB

Varalakshmi B

07/02/20

5 out of 5

Jira is a wonderful tool for project Management

What do you like best? we are using this tool for tracking project stories in every sprint. Easy to post and track bugs related to the projects. It is very useful and resources get notify on their task/issues whenever created. So team can align easily their day to day task/issues to focus and resolve. What do you dislike? updating logging hours manually. it will be better if have automatic time logs based on resource effort. What problems are you solving with the product? What ...

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UI

User in Information Technology and Services

06/26/20

5 out of 5

Excellent Application for Managing the Project Tasks.

What do you like best? I absolutely adore everything Jira's functionalities, especially it is easy to manage the sprint activities It prevents everyone a great amount of effort. What do you dislike? A strong and effective tool for Handling Project Tasks and we have never noticed any issues with this product. What problems are you solving with the product? What benefits have you realized? It has the best and quickest design which is also fast to customize, we have never had ...

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UI

User in Computer Software

06/25/20

5 out of 5

Jira for Customer Feedback

What do you like best? We use JIRA for many use cases but I've especially found it useful to track customer feedback and organize into themes. What do you dislike? Trello seemed to be a little better at feedback collection visually speaking Recommendations to others considering the product: Great internal tool for almost any team What problems are you solving with the product? What benefits have you realized? Organizing customer feedback. We are finding it much ...

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HG

Heather G

06/24/20

5 out of 5

Not Just for Tech Companies

What do you like best? Jira is great for task management, but what sets it apart from other task management systems is that it gives valuable data on the amount of work your team can feasibly complete in a given timeframe. It also helps teams to reflect on their work for improvements. It automatically provides charts and graphs showing the work your team completed. It is also great for projects that involve people from different teams to be able to work together. What do you dislike? ...

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UI

User in Electrical/Electronic Manufacturing

06/24/20

5 out of 5

Great for tracking development requests

What do you like best? It's an inexpensive cloud based tool so you can have team members outside of your organization. It is easy to configure and add custom fields if desired. Kanban and Epic boards are great. You can integrate it with Confluence. Creating dashboards is very easy and the filter logic is awesome. I love that you can set priorities and be a watcher to get notifications. What do you dislike? The workflow set up can be a little difficult. What problems are you ...

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UI

User in Information Technology and Services

06/23/20

5 out of 5

Useful and accurate tool

What do you like best? Teacking becomes easy while working on a project. What do you dislike? There are no checkpoints to access data and need to search everytime. What problems are you solving with the product? What benefits have you realized? Easy and accurate tool for tracking purpose.

RL

Rajat L

06/18/20

5 out of 5

JIRA - One Place for End to End Project Management

What do you like best? From Service Desk where I can log all my opportunities and Software where all the converted leads into actual work can be tracked using Agile. Agile is most recommended as I m using it from than 5 years and in 3 different organization like Capgemini, United Health Group and SoftwareONE. What do you dislike? Backend Automation and Post actions in the workflow can have more options as I have experienced that after creating issue in JIRA , need to update JIRA ...

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MM

Mahesh M

06/12/20

5 out of 5

Best Tool in IT industry for managing software product

What do you like best? Using JIRA we can manage or track development of software products very efficiently, It's cloud base application so working remotely from anywhere is easy. Working in Agile, creating user stories, and Test cases, tracking bugs and linking it very user friendly in JIRA. Searching issues in JIRA is easy, it provides different filters for search. Also logging hours and tacking time is easy. What do you dislike? I didn't find any dislike as of now, ...

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