Jira Reviews in January 2025: User Ratings, Pros & Cons

Jira for Global System Support

What do you like best? I like the outlook integration mostly because sometimes you might miss which PBI is done or wait for testing or which PBI has a bug in the sprint. With this integration, Jira sends me an e-mail that I can track every step of PBI, task, test case, etc. What do you dislike? Jira doesn't have test process management it owned. You need to download the Xray tool and customize it for your own. it means you need extra effort for test process management to do on ...

Sprint planning with Jira

What do you like best? Sprint view current snd backlog cards mass story creation snd mass updates reporting What do you dislike? No gantt ghat in basic version and some reports are complicated Recommendations to others considering the product: Good agile work planning tool What problems are you solving with the product? What benefits have you realized? Sprint planning and team capacity, IPM PLAN

Everyone Should Use JIRA

What do you like best? JIRA's Customization is very easy to use What do you dislike? Sometimes you have to buy a pricey add-on What problems are you solving with the product? What benefits have you realized? Project Management and Service Desk for our Internal Employees and external customers

Jira Ticketing System

What do you like best? Centralized location is beneficial for projects. We have the ability to track time costs assign workflows to the project and provide notification to requesters. User feedback is collected as well to rate the performance of service deck personnel. Can plan for time, print reports of SLA. What do you dislike? Although there are many third party plugins for the product , configuring these plugins can be a little challenging at times. Also not all projects can ...

Everything you need for managing projects

What do you like best? I love all the integrations Jira has, particularly with Intercom! This saves us so much time. What do you dislike? It can be very overwhelming and there is little training. What problems are you solving with the product? What benefits have you realized? Organization and efficiency. The time it takes to document problems and report fixes to customers has been reduced greatly!

Get start with JIRA for more productivity

What do you like best? JIRA is one of the best organizing tool that has inter linked our various departments. And it has facilitated the transparent processing of event that was taking place in various departments. Now we are at ease to track back a certain process and it has enabled us to generate the real time reporting. It is only possible through JIRA that we are can relate our numerous systems together so that we can better figure out new plans. What do you dislike? We have ...

Versatile task management

What do you like best? Jira is a terrific task manager for both individuals and teams. Sprint management tools have made complex cross functional efforts much more efficient for my organization. I love that multiple teams within the same department can plan their sprints together and maintain individual lists and point totals. Robust notification options also make manager/lead visibility on agent tickets very easy. Analytical tools are also great. What do you dislike? Subtasks ...

Great project development control.

What do you like best? I like the visibility of tasks status. It allows you to keep track of processes, more specifically software development, in my case. My company uses this great tool to manage projects development progress. It's very helpful at the moment of logging time to a task or story. I can create tasks with an estimated completion time and log time to it when completing steps of the tasks, and it will automatically remove the completion time to the estimated time left. So I ...

Very convenient

What do you like best? fit in the process of software development What do you dislike? the status of each created ticket is easy to change by mistake What problems are you solving with the product? What benefits have you realized? bug tracking, make the bug solving process more smoothly

Jira - a great software to organize team collaboration

What do you like best? It’s very easy to have project managed and get tasks assigned to you, and see team progress. What do you dislike? I have not found anything in the software yet, that I can say I dislike. It serves its purpose exceptional well. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? We are doing cross team collaboration, and it is helping us stay exceptionally organized.