Jira Reviews in January 2025: User Ratings, Pros & Cons

Task manager with all the solutions

What do you like best? Jira is an advanced task manager that helps teams stay organized, on top of their tasks and informed of others' contribution without a micro-manager. I really like that the app is so customizable based on your company's needs AND based on your project's needs. It’s abundance of features makes it a top choice for scaling your business as you can start with the basic offering and add additional features later depending on what you need. I really like the app's 'burn ...

Accurate KPIs for greater SLA compliance

PROS & CONS What are the best aspects of this product? JIRA provided us with accurate KPIs to comply with SLAs with our customers, real time information, flexibility to adapt to our customers' requests, and the most important, we've got happy customers. The dashboard is very useful for our technical staff. What aspects are problematic or could work better? I am missing more control about some configuration options, and obviously over our data. I would suggest to provide better and ...

It is well documented

PROS & CONS What are the best aspects of this product? It is what you need if you are managing any project. It has everything you need from the tracking functionality to how well you can integrate with other tools that offer similar functions. It is able to work hand in hand with applications that are related to development. This form of integration means that you have a complete tool for tracking and managing your projects. Whatever feature is missing, you can find a third party ...

Helps to track tasks and bugs in a project

PROS & CONS What are the best aspects of this product? It helps us from the time we decide to plan for an upcoming project to when we execute it. With Jira we are able to get all the requirements of the project and put them in Jira before we can begin the development process. This saves the time and effort as we are able to track all those requirements during the developmental life cycle of the project. The scrum board feature is what makes everything look simple from the start to ...

Reliable for project management

PROS & CONS What are the best aspects of this product? I am able to manage multiple projects thanks to Jira. It has a reliable platform through which you can track tickets as they come and assign them to individuals within a team. Jira makes your projects look attractive in terms of execution. You are able to stay on track with where each of the development cycle is heading and which tickets are being taken care of. Previously, I utilized Jira in managing a digital creative team. ...

Excellent Option for managing projects and tracking issues and tasks

PROS & CONS What are the best aspects of this product? From a single user interface, we are able to perform a number of tasks, including project communications, issue tracking, and task tracking, assignment and management. It makes our job easier as it takes email out of the equation pluss the user interface is very friendly and robust. What aspects are problematic or could work better? This may sound odd but I find JIRA to be easily configurable. That means we can easily tweak and ...

Agile is JIRA!

PROS & CONS What are the best aspects of this product? JIRA hass all the modern tools and features I need to help me manage my projects. The OnDemand functionality is quite helpful too as it ensures that I have full functional experience with JIRA with its fixes and patches and I don't need a DevOps engineer to install the patches. What aspects are problematic or could work better? Working with plugins is a delicate task. Writing plugins are never easy and installing them can be ...

Excellent Platform For Agile Backlog Maintenance and Sprint Progress

PROS & CONS What are the best aspects of this product? JIRA is a user-friendly and robust software that is perfect for managing agile projects. I have no problems maintaining full backlogs from sprint to sprint. Taking user stories to development and QA teams is seamless and creating subtasks and tracking work hours is a breeze. What aspects are problematic or could work better? I have to say that JIRA struggles particulalry when the backlog is large and tons of projects are loaded ...

No other Agile tool stands out

PROS & CONS What are the best aspects of this product? The permission settings gives us total with regards to who has access to certain information, features and functionalities, enabling us to create workgroups and easily define the roles of each member. The customization is also a highlight. Everything can be configured. On top of that, the system offers a wide selection of pre-installed tools or downloadable add ons. What aspects are problematic or could work better? ...

It makes your work easier

PROS & CONS What are the best aspects of this product? It is a reliable tool when you want to manage your entire project on the go. Whether you want to keep track of the tickets or know which task is assigned to who in the team or attach files on the project, you can do this without much hustle. It helps you to become a better project manner by helping you rank the requirements of the clients in terms of priority before you can begin the project. From there, you can put those ...