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9.8

Spot Score

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Jira Reviews in January 2025: User Ratings, Pros & Cons

Efficiently plan, track, and launch your projects.

4.4

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Starts from $6.25/User/Month when Billed Yearly, also offers free forever plan

Jira Reviews & Ratings

4.4

Very Good

Based on 17380 ratings & 1180 reviews

Rating Distribution

Excellent

(1067)

Very Good

(97)

Good

(11)

Poor

(1)

Terible

(4)

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Showing 91-100 out of 1180

RB

Ramone B

11/12/19

5 out of 5

JIRA is a great tool for product planning

What do you like best? I love jira as a defect tracking tool and use it for agile testing as well as project management. The top features i use it for on each project are: Support for Kanban Cards. Performance analytics. Easy Code Integration. Fast performance Analytics & Insights. It also offers seamless Chat Integration. Beautiful Project Screen Grabs. What do you dislike? I sometimes dislike the layout and feel it could be more user friendly. What ...

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AI

Administrator in Biotechnology

11/12/19

5 out of 5

Best project and Bug tracker

What do you like best? Ease of adding plug in's and level of capability to make modifications. mentioning stakeholders is quite very useful as it keeps a track of changes and notification is sent directly to the required user. Change Management is again a very good feature. What do you dislike? Too much configurability leads to process overhead at times. EPIC cannot be mapped to ant product. Instead gets attached to software project. Cannot add user-specific mods and plug ins ...

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UI

User in Financial Services

11/12/19

5 out of 5

Keeps our project organized

What do you like best? Jira helps us capture and organize issues, assign work and track team activity regardless of the agile software development model we're using: Scrum, Kanban, etc. It's also great that Github can be easily integrated so we know the current status of the ticket in our Github repo. Another really great benefit is that we can also identify priority items easily and even add an expedited category to our active board. What do you dislike? It is a very feature-heavy ...

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AL

Adam L

11/12/19

5 out of 5

It's great for support tickets

What do you like best? I like that I get constant notifications about the status of my tickets What do you dislike? I dislike that the app can only be used on macOS Catalina which means I can only use it on my laptop What problems are you solving with the product? What benefits have you realized? It really assists with support ticket creation and resolution by providing clear insights on project status

UI

User in Marketing and Advertising

11/12/19

5 out of 5

makes tracking tickets/ projects easy

What do you like best? i really appreciate that you can clone tickets that already exist and use them as templates for later use. it shows you where the ticket was cloned from and you can also link tickets to other tickets/sub-tasks so that you have everything you need in one place. you can also update deadlines, job numbers, and assign the tickets to people who will have visibility if changes are made. What do you dislike? i dislike that date numbers are crossed out and the new ...

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NS

Neel S

11/12/19

5 out of 5

Awesome product for Issue tracking & Project Management

What do you like best? Atlassian's Jira is one of the best tool for issues tracking and project management.In project management,user stories are there to complete any functionality in project. In that story, all the small details are mentioned with required screenshots and hence useful for development. Also estimated time is mentioned which is useful for deadline purpose. For issue tracking,ticket for bugs related to functionality in project are created and assigned to testing team. ...

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AI

Administrator in Banking

11/12/19

5 out of 5

Makes Sprint Planning a Breeze

What do you like best? Structure and relationship between User Stories and Epics and Tasks What do you dislike? Sometimes sharing and organizingvwork across projects can be cumbersome What problems are you solving with the product? What benefits have you realized? Organization of tasks; visibility of team progress; sharing and use of documentation

UI

User in Computer Software

11/11/19

5 out of 5

Good tool for collaboration on development

What do you like best? The custom dashboard is the best! It allows you to create your own board of what is relevant to you. What do you dislike? You have to follow the workflow that was set up by your admin for tickets. It would be nice if you could may custom adjustments to the standard workflow on a user basis. Recommendations to others considering the product: Take some time to have your company walk through their process. JIRA is a great tool for collaboration and can be ...

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AI

Administrator in Information Technology and Services

11/10/19

5 out of 5

USER STORY CREATION IN JIRA

What do you like best? I like to assign user stories based on release and based on team. Individuals assigned to user story can get notified by email and they can update their tasks easily so overall accountability and measurability can be obtained. What do you dislike? nothing much. Sometimes estimation vs actual time report can be tricky so overtimes can be adjusted by deleting logged hours Recommendations to others considering the product: try to use plugins. For ex ...

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UI

User in Computer Software

11/10/19

5 out of 5

industry standard

What do you like best? works well to track your work, no frills and pretty reliable What do you dislike? uploading stuff can be inconsistent especially with videos What problems are you solving with the product? What benefits have you realized? code bugs