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Jiminny - Conversation Intelligence Software

Jiminny Reviews in April 2025: User Ratings, Pros & Cons

Transforming conversations into conversions.

4.6

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Jiminny offers custom pricing plan

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Jiminny Reviews & Ratings

4.6

Excellent

Based on 118 ratings & 288 reviews

Rating Distribution

Excellent

(288)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Jiminny is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback and coaching suggestions, enabling teams to refine their sales strategies effectively. Seamless integration with CRM systems ensures that valuable data is automatically ...Read more

Jiminny pros and cons

  • Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

  • Jiminny integrates with popular CRM systems like Salesforce and HubSpot, ensuring that call data and insights are automatically logged and easily accessible.

  • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

  • Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

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Showing 21-30 out of 288

AU

Anonymous User

11/15/23

4.5 out of 5

"Good support, good value and customizable - might be a bit less polished"

What do you like best about Jiminny? It does what it's supposed to, and has great AI powered summaries and next actions. Having the ability to customize your own topics and themes into the tool provides a lot of additional value. We use it every day and have it linked to our CRM. What do you dislike about Jiminny? It is less polished, and while setting it up you might encounter some things that need to be fixed by their engineering team. Their Customer Support is quick, and has thus far ...

Read more

JH

Jordan H

11/10/23

5 out of 5

"Great software"

What do you like best about Jiminny? The ability to quickly find filter through recordings to find points of the conversations where specific phrases were used, it makes it super easy to find what I'm looking for What do you dislike about Jiminny? Nothing, I find everything easy to use and all of the features are really intuitive What problems is Jiminny solving and how is that benefiting you? I use Jiminny to listen to demo calls and identify points of interest to feedback into our marketing

JH

Jordan H

11/10/23

5 out of 5

"Great software"

What do you like best about Jiminny? The ability to quickly find filter through recordings to find points of the conversations where specific phrases were used, it makes it super easy to find what I'm looking for What do you dislike about Jiminny? Nothing, I find everything easy to use and all of the features are really intuitive What problems is Jiminny solving and how is that benefiting you? I use Jiminny to listen to demo calls and identify points of interest to feedback into our marketing

AU

Anonymous User

11/09/23

5 out of 5

"Jiminny have changed the we work we work!!"

What do you like best about Jiminny? Self coaching tool is great but also the milestone option to record special moments during calls that lets us focus on the clients and not take notes What do you dislike about Jiminny? Sometimes there is a lag in calls being recorded but their customer success team is quick and efficient to reslolve it. Rarely the notetaker joins or joins late but I use the Teams record then What problems is Jiminny solving and how is that benefiting you? Self coaching ...

Read more

MC

Matt C

11/09/23

5 out of 5

"LOVE IT"

What do you like best about Jiminny? The support is great. The chatbot pings me back in an instant! What do you dislike about Jiminny? I think sometimes it is hard to search for a specific call. What problems is Jiminny solving and how is that benefiting you? Helps me record calls!

AU

Anonymous User

11/09/23

5 out of 5

"Jiminny have changed the we work we work!!"

What do you like best about Jiminny? Self coaching tool is great but also the milestone option to record special moments during calls that lets us focus on the clients and not take notes What do you dislike about Jiminny? Sometimes there is a lag in calls being recorded but their customer success team is quick and efficient to reslolve it. Rarely the notetaker joins or joins late but I use the Teams record then What problems is Jiminny solving and how is that benefiting you? Self coaching ...

Read more

MC

Matt C

11/09/23

5 out of 5

"LOVE IT"

What do you like best about Jiminny? The support is great. The chatbot pings me back in an instant! What do you dislike about Jiminny? I think sometimes it is hard to search for a specific call. What problems is Jiminny solving and how is that benefiting you? Helps me record calls!

AU

Anonymous User

11/09/23

4.5 out of 5

"Great tool to learn about our customers!"

What do you like best about Jiminny? Using Jiminny has helped me to build immense empathy for both our customers and internal Sales/Support Teams. It is a go-tool for me when I want to learn about our prospects and observe interactions. I love how easy it is to highlight moments within videos and to download them when working offline. A great tool to work cross-collaboratively overall! What do you dislike about Jiminny? I think some elements of the UX could be a little more intuitive — I ...

Read more

AU

Anonymous User

11/09/23

4.5 out of 5

"Great tool to learn about our customers!"

What do you like best about Jiminny? Using Jiminny has helped me to build immense empathy for both our customers and internal Sales/Support Teams. It is a go-tool for me when I want to learn about our prospects and observe interactions. I love how easy it is to highlight moments within videos and to download them when working offline. A great tool to work cross-collaboratively overall! What do you dislike about Jiminny? I think some elements of the UX could be a little more intuitive — I ...

Read more

AU

Anonymous User

11/09/23

4.5 out of 5

"Great tool to learn about our customers!"

What do you like best about Jiminny? Using Jiminny has helped me to build immense empathy for both our customers and internal Sales/Support Teams. It is a go-tool for me when I want to learn about our prospects and observe interactions. I love how easy it is to highlight moments within videos and to download them when working offline. A great tool to work cross-collaboratively overall! What do you dislike about Jiminny? I think some elements of the UX could be a little more intuitive — I ...

Read more