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Jiminny - Conversation Intelligence Software

Jiminny Reviews in April 2025: User Ratings, Pros & Cons

Transforming conversations into conversions.

4.6

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Jiminny Reviews & Ratings

4.6

Excellent

Based on 118 ratings & 288 reviews

Rating Distribution

Excellent

(288)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Jiminny is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback and coaching suggestions, enabling teams to refine their sales strategies effectively. Seamless integration with CRM systems ensures that valuable data is automatically ...Read more

Jiminny pros and cons

  • Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

  • Jiminny integrates with popular CRM systems like Salesforce and HubSpot, ensuring that call data and insights are automatically logged and easily accessible.

  • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

  • Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

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Showing 121-130 out of 288

AC

Ali C

06/13/23

5 out of 5

"Concentrate on giving great demos rather than writing notes"

What do you like best about Jiminny? I can concentrate on giving a great demo rather than having to take loads of notes and spend time manually typing them into CRM after Auto joins meetings. I like the name 'trumpet Notetaker' being in the meeting rather than the jarring 'This call is being recorded' speech that I've had with other tools Gets rid of boring admin by auto-uploading summaries to Hubspot Transcripts really useful for listening back to a specific part of a call Analytic on ...

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GJ

Grace J

05/26/23

5 out of 5

"Extremely Helpful & Intuitive Tool"

What do you like best about Jiminny? My favorite thing about Jiminny is the ability to listen to my coworker's calls. Listening to my more experienced colleagues' sales techniques helps me improve my performance tremendously. What do you dislike about Jiminny? Sometimes it doesn't record calls, but I think that's only for certain states with legal restrictions. So, that's a non-issue. I would like to have the ability to watch a Jiminny call live during my colleague's meetings if I cannot ...

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OT

Oliver T

05/23/23

5 out of 5

"Helping develop myself and making calls easier!"

What do you like best about Jiminny? The call recording is fantastic, no more note taking, allowing me to focus on the call. But most importantly is the ability to coach myself or share calls with colleagues for feedback on my performance, or with Product teams to provide customer insights. What do you dislike about Jiminny? Mobile app whilst a fantastic addition needs more development, the ability to download calls as opposed to using data would be great whilst listening to calls while ...

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AU

Anonymous User

05/22/23

5 out of 5

"Great tool, I use the snippet feature quit a bit to store in my library, very useful and easy."

What do you like best about Jiminny? You can focus 100% on the conversation you are having, if needed you can return for important info gathering and you can ask for coaching if you want feedback. What do you dislike about Jiminny? You could not add the recorder to a live call if it was rescheduled as an example, there was a glitch but they just added that feature. What problems is Jiminny solving and how is that benefiting you? Improving my performance with self-evaluation and coaching ...

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AU

Anonymous User

05/10/23

5 out of 5

"Excellent tool to review Sales meetings"

What do you like best about Jiminny? Great UX, and very easy to get an overview of the calls made. I especially like the two features where one can listen in and provide live coaching to a team member during a call. Also, one can get a transcript in writing and read what was mentioned, where and when during the conversation to measure which points were touched upon. What do you dislike about Jiminny? Nothing in particular. I am curious to see whether Jiminny will implement AI into the ...

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AU

Anonymous User

05/10/23

5 out of 5

"Love the new call summary notes"

What do you like best about Jiminny? The customer support is great! So many helpful atricles, loads of new features it feels like weekly at this point What do you dislike about Jiminny? The interface as a whole can feel cluttered. What problems is Jiminny solving and how is that benefiting you? Our coaching frameworks now implemented in Jiminny have been a revolution. Keeping this data all in the place we watch back the calls save time and increases transparency

AU

Anonymous User

05/09/23

5 out of 5

"Jiminny is a great tool for self reflection"

What do you like best about Jiminny? - it is such a great tool to self reflect on the way you are communicating and interacting with others What do you dislike about Jiminny? The layout could be improved. I would like it more structured What problems is Jiminny solving and how is that benefiting you? It is recording conversations which you can revisit to coach yourself and prepare your follow up

AU

Anonymous User

04/19/23

5 out of 5

"Great tool for Sales Enablement"

What do you like best about Jiminny? Makes it really to listen, playback and understand calls really easily. Jiminny is a valuable tool for sales enablement by helping you record, analyze, and optimize your sales calls especially for us. What do you dislike about Jiminny? There are other tools out there in the market which do a lot more than Jiminy however the value to price paid is bang on for what it can do currently with a very comprehensive roadmap with what's to come. What problems is ...

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MA

Melanie A

04/18/23

5 out of 5

"Great tool for all!"

What do you like best about Jiminny? The team, support and ease of use! The managers love the coaching aspect, new starters are able to listen to previous calls, and product managers get honest feedback directly from the customer! What do you dislike about Jiminny? There is nothing to dislike about Jiminny! What problems is Jiminny solving and how is that benefiting you? Jiminny provides pipeline analysis along with touchpoints. If a deal is going stale, it's possibly due to the fact that ...

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ST

Scherell T

04/06/23

5 out of 5

"Great piece of tech"

What do you like best about Jiminny? Jiminny solved a huge issue for our team. We had no way to coach and call train internally. There was a gap in our training sessions and jiminny has really solved this What do you dislike about Jiminny? Id like to have a bit more ease when logging calls using the widget. Some of my calls see an error when logging to sales force. a very small issue but does seem to occur What problems is Jiminny solving and how is that benefiting you? We had no real way ...

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