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Jiminny - Conversation Intelligence Software

Jiminny Reviews in April 2025: User Ratings, Pros & Cons

Transforming conversations into conversions.

4.6

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Jiminny Reviews & Ratings

4.6

Excellent

Based on 118 ratings & 288 reviews

Rating Distribution

Excellent

(288)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Jiminny is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback and coaching suggestions, enabling teams to refine their sales strategies effectively. Seamless integration with CRM systems ensures that valuable data is automatically ...Read more

Jiminny pros and cons

  • Jiminny offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

  • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

  • Jiminny integrates with popular CRM systems like Salesforce and HubSpot, ensuring that call data and insights are automatically logged and easily accessible.

  • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

  • Jiminny does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

  • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

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Showing 111-120 out of 288

JB

Jake B

07/19/23

5 out of 5

"Jiminny is ACE"

What do you like best about Jiminny? Really intuitive and easy to use, works well across my team and helps identify strong points as well as surface areas for improvement without having to lift a finger What do you dislike about Jiminny? Manually logging calls to CRM - more automation here would be super useful. Also searching for keywords within a transcript would be great as opposed to tagging keywords What problems is Jiminny solving and how is that benefiting you? Call recording to ...

Read more

CM

Caleb M

07/18/23

5 out of 5

"Fresh Takes!"

What do you like best about Jiminny? So helpful - I don't need to take notes anymore, which was a big strain in previous roles. I'm a big fan of the search element on calls too, so I can find exactly where a certain topic was discussed. What do you dislike about Jiminny? It sometimes arrives late to meetings and very occasionally not at all. It's also a bit clunky and difficult to navigate the home menu, see old calls etc. Otherwise it's great! What problems is Jiminny solving and how is ...

Read more

CM

Caleb M

07/18/23

5 out of 5

"Fresh Takes!"

What do you like best about Jiminny? So helpful - I don't need to take notes anymore, which was a big strain in previous roles. I'm a big fan of the search element on calls too, so I can find exactly where a certain topic was discussed. What do you dislike about Jiminny? It sometimes arrives late to meetings and very occasionally not at all. It's also a bit clunky and difficult to navigate the home menu, see old calls etc. Otherwise it's great! What problems is Jiminny solving and how is ...

Read more

JB

Jordan B

06/19/23

5 out of 5

"A great tool to help unlock more improvement across the sales team."

What do you like best about Jiminny? Jiminny's sidekick is perfect for helping a salesperson take notes and highlight key moments in customer meetings. It integrates with PipeDrive, which saves my team so much time. The platform is easy to use and requires very little training, and Support is always on hand to help. I can see this being used across the whole business. What do you dislike about Jiminny? The transcription could do with a little more work on MS Teams. However, it is decent ...

Read more

JB

Jordan B

06/19/23

5 out of 5

"A great tool to help unlock more improvement across the sales team."

What do you like best about Jiminny? Jiminny's sidekick is perfect for helping a salesperson take notes and highlight key moments in customer meetings. It integrates with PipeDrive, which saves my team so much time. The platform is easy to use and requires very little training, and Support is always on hand to help. I can see this being used across the whole business. What do you dislike about Jiminny? The transcription could do with a little more work on MS Teams. However, it is decent ...

Read more

PJ

Patrick J

06/14/23

5 out of 5

"Does exactly what we need it to do, really like the key word identifier"

What do you like best about Jiminny? Jiminy breaks down each call by what is talked about, when, and for what duration. Very helpful to get an idea of when certain things are coming up in a call What do you dislike about Jiminny? Have had some connectivity issues, calls or google meetings not recorded. Most likely an issue on my end, as I know connectivity usually works great What problems is Jiminny solving and how is that benefiting you? Sharing calls to collect feedback, identifying ...

Read more

PJ

Patrick J

06/14/23

5 out of 5

"Does exactly what we need it to do, really like the key word identifier"

What do you like best about Jiminny? Jiminy breaks down each call by what is talked about, when, and for what duration. Very helpful to get an idea of when certain things are coming up in a call What do you dislike about Jiminny? Have had some connectivity issues, calls or google meetings not recorded. Most likely an issue on my end, as I know connectivity usually works great What problems is Jiminny solving and how is that benefiting you? Sharing calls to collect feedback, identifying ...

Read more

RM

Russell M

06/13/23

5 out of 5

"Hands-free call analytics and to-do lists"

What do you like best about Jiminny? I love that Jiminny is always there on my calls, with no action required from me. I enjoy how easy it is to share and 'snip' calls into helpful clips - particularly for sharing CS best practices and product tips. The transcribing is also really impressive - and the way it adds highlights to our CRM makes follow-ups ridiculously easy. Outside of that, the team are great and always willing to go the extra mile with support. What do you dislike about ...

Read more

AC

Ali C

06/13/23

5 out of 5

"Concentrate on giving great demos rather than writing notes"

What do you like best about Jiminny? I can concentrate on giving a great demo rather than having to take loads of notes and spend time manually typing them into CRM after Auto joins meetings. I like the name 'trumpet Notetaker' being in the meeting rather than the jarring 'This call is being recorded' speech that I've had with other tools Gets rid of boring admin by auto-uploading summaries to Hubspot Transcripts really useful for listening back to a specific part of a call Analytic on ...

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RM

Russell M

06/13/23

5 out of 5

"Hands-free call analytics and to-do lists"

What do you like best about Jiminny? I love that Jiminny is always there on my calls, with no action required from me. I enjoy how easy it is to share and 'snip' calls into helpful clips - particularly for sharing CS best practices and product tips. The transcribing is also really impressive - and the way it adds highlights to our CRM makes follow-ups ridiculously easy. Outside of that, the team are great and always willing to go the extra mile with support. What do you dislike about ...

Read more