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9.3

Spot Score

Jimdo - Website Builder Software

Jimdo Reviews in April 2025: User Ratings, Pros & Cons

Build your dream website without any technical skills.

4.2

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Starts from $4/Month, also offers free forever plan

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Jimdo Reviews & Ratings

4.2

Very Good

Based on 2561 ratings & 1485 reviews

Rating Distribution

Excellent

(1154)

Very Good

(71)

Good

(17)

Poor

(35)

Terible

(208)

Expert's Review

Jimdo consistently stands out as a top-tier platform for website building, earning praise for its user-friendly design, especially for novices, and exceptional customer support. Users frequently highlight the intuitive interface, making it an accessible choice for individuals without coding knowledge. Beyond simplicity, Jimdo offers flexibility, with numerous ...Read more

Jimdo pros and cons

  • Exceptional customer support with fast, responsive, and professional service, ensuring users feel valued and supported.

  • User-friendly platform suitable for beginners, including non-technical users, with intuitive tools and minimal technical jargon.

  • Reliable and efficient issue resolution, often exceeding user expectations by providing clear, straightforward solutions.

  • Longstanding credibility and trust, with many users expressing satisfaction after years of consistent service.

  • Response time, while generally quick, may occasionally take a day due to factors like time zone differences or complex queries.

  • Certain technical issues, such as email spam blocks, require more proactive communication to avoid user stress.

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Showing 21-30 out of 1485

LT

Luciano Trevisan

10/19/23

5 out of 5

I mailed JIMDO for receiving support

I mailed JIMDO for receiving support. I received it prompt, complete and very clear. Many thanks! Luciano Trevisan

NM

Nai Massage

09/10/23

5 out of 5

Easy and quick

Date of experience: September 11, 2023

D

dentistestleonard.com

09/07/23

5 out of 5

When ever I needed a help there were…

When ever I needed a help there were there for me with a helpful answer. It was a fast and good. Technical support very resposnible. Thank you for all your service

JS

Jesse Smith

09/06/23

5 out of 5

I am pleased with this web building…

I am pleased with this web building app! Easy to use, good rates on premium, and good customer service. Response took a day for an issue but is reasonable considering the 12 hour time difference. Great app for beginners.

YG

Yosuar Garcia

09/01/23

5 out of 5

Easy place to start your web page

Helped me resolve all my questions and concerns.

C

Captain

08/08/23

5 out of 5

Quick Help

I had a severe accident and as a result, suffered some memory issues (amnesia to be exact) and thus forgot EVERYTHING. I couldn't remember my email address or my username or password or anything at all. They helped me get going again and they did it quickly and without fuss. Davide (Jimdo Dolphin) was the Jimdo agent that helped me and he is fantastic!

KK

Kandi Krush Moore

08/02/23

5 out of 5

5 stars all around

I have used this website builder as a novice and was able to build one of the most beautiful websites that I have ever seen to be honest. Recently I wanted to add a live chat service to the site so I had to change to a coded website and it worked well all the same. All this is available in the free website service by the way.

HR

Hotel Ristorante Alla Busa

08/01/23

5 out of 5

Good support

Good support, very professional staff!

H

HUBERT

07/02/23

5 out of 5

Immediate response and resolving my…

Immediate response and resolving my issue I had!

LL

Levente Luksa

06/29/23

5 out of 5

Jimdo is a great provider for websites

Jimdo Team resolved the issue quickly, efficiently and with great flexibility. The services and the usability of their system is great!