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9.3

Spot Score

Jimdo - Website Builder Software

Jimdo Reviews in April 2025: User Ratings, Pros & Cons

Build your dream website without any technical skills.

4.2

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Starts from $4/Month, also offers free forever plan

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Jimdo Reviews & Ratings

4.2

Very Good

Based on 2561 ratings & 1485 reviews

Rating Distribution

Excellent

(1154)

Very Good

(71)

Good

(17)

Poor

(35)

Terible

(208)

Expert's Review

Jimdo consistently stands out as a top-tier platform for website building, earning praise for its user-friendly design, especially for novices, and exceptional customer support. Users frequently highlight the intuitive interface, making it an accessible choice for individuals without coding knowledge. Beyond simplicity, Jimdo offers flexibility, with numerous ...Read more

Jimdo pros and cons

  • Exceptional customer support with fast, responsive, and professional service, ensuring users feel valued and supported.

  • User-friendly platform suitable for beginners, including non-technical users, with intuitive tools and minimal technical jargon.

  • Reliable and efficient issue resolution, often exceeding user expectations by providing clear, straightforward solutions.

  • Longstanding credibility and trust, with many users expressing satisfaction after years of consistent service.

  • Response time, while generally quick, may occasionally take a day due to factors like time zone differences or complex queries.

  • Certain technical issues, such as email spam blocks, require more proactive communication to avoid user stress.

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Showing 1-10 out of 1485

GF

Gerhard Flachs

06/14/24

5 out of 5

Fast and supportive

The Jimdo Support-Team answers always very fast and is supportive in a highly manner. I appreciate that very much and simply recommend to use their services!

MB

Markus Buerger

06/13/24

5 out of 5

perfect custumer service

perfect custumer service - great !!!

G

gertrud

06/11/24

5 out of 5

very fast

very fast, technically very good and understandable help

FA

Firdes Akgül

06/07/24

5 out of 5

Only JIMDO delivers service and backup like this

Fast response,immediate action,royal service with a smile. Get your JIMDO account today!

JP

Joëlle pour AME

06/01/24

5 out of 5

Very professional and available

Very professional and available, the Jimdo team also has great human qualities and adapts to best meet our needs. Top quality of service. Thank you to the entire Jimdo team for being by our side without fail for over 5 years.

MS

Marlies Smeulders

05/28/24

5 out of 5

Reliability

Quick answer and help from the helpdesk when I had problems with the contactlink of my website.

H

Haji

05/24/24

5 out of 5

Was amazing

Was Amazing

MS

Marina Shmayger

05/23/24

5 out of 5

Customer Success is the best

I recently had the pleasure of working with Benjamin from Customer Success team to transefr my website's domain, and I couldn't be more satisfied with his help. From the very beginning, Benjamin kept me informed at every step, providing clear and timely updates. His dedication went beyond the standard support, ensuring that I not only understood the process but also felt confident and supported throughout. Benjamin helped me to keep my domain under the expiration date and truly exceeded my ...

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MC

Mustafa Cihan Uslu

05/23/24

5 out of 5

Appreciable service

Very helpful when asking for support.

SD

Silvia Daniele

05/20/24

5 out of 5

They have been both kind and quick!

Date of experience: May 20, 2024