9.4
Spot Score
Unblock, protect and explore with ease.
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Starts from $2.45/Month
Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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J
Jayce
06/24/24
great product great costumer service by…
great product great costumer service by james! happy client here!
GK
Genya K
06/24/24
Awesome customer service
Awesome customer service. Mason helped me, he was competent, knwlegable and all around just a great guy. Thanks Mason and thanks Ivacy.
XA
Ximena Alvarado
06/24/24
James was vey helpfull
James was vey helpfull! and quick to answer all my questions
R
Ron
06/24/24
Excellent Customer support with James
Excellent Customer support with James. Had issues with the app. James figured it out before I asked the next question. Thanks You James!!
KP
Ken Pauly
06/23/24
James helped me out awesomely!!
Date of experience: June 23, 2024
R
Red
06/22/24
I guess after five years the lifetime…
I guess after five years the lifetime subscription needed to be extended, and with a quick chat with life support from Aneketh I was quickly able to get my time extended. From a great price for a lifetime subscription, no issues with using the product, and having to reach out every five years to keep it going with someone helpful and efficient, all great here.
T
Terry
06/21/24
Lifetime Membership Rocks
I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agent James who kindly assisted me and resolve the issue in no time. I appreciate how James looked after me and happy with Ivacy service!
MS
Mateusz Siluk
06/20/24
James provided exceptional assistance…
James provided exceptional assistance in renewing my Ivacy VPN: Lifetime Subscription. I initially purchased the subscription through StackCommerce, which included a free renewal after 5 years. When I reached out to James with this request, he responded promptly and efficiently. His guidance was clear and effective, ensuring that my VPN subscription was renewed without any issues. I highly appreciate his professional support and strongly recommend his services.
PQ
Patrick Qiu
06/20/24
Customer support was helpful
Customer support was helpful Have a lifetime membership that expired and they helped me renew it for free seems it needs to be renewed every 5 years. Customer support rep James was very helpful and I was able to get it cleared up in 10mins
MD
Marius Daniel Uta
06/20/24
I have bought a lifetime subscription…
I have bought a lifetime subscription in 2019. When renewal was due because it's limited to 5 years. James has helped me straight away. And it was extended in just a few minutes. Very happy with the service
