9.4
Spot Score
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Starts from $2.45/Month
Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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Showing 101-110 out of 2560
J
Jhynelle
05/09/24
Ryan fixed my vpn issue promptly.Thank…
Ryan fixed my vopn issue promptly.Thank you Ryan
PN
P Naylor
05/08/24
Prompt and helpful support
Date of experience: May 08, 2024
IH
Ian H
05/08/24
Prompt support from Mason!
My account needed some assistance and Mason was able to resolve my issue in 5 minutes or less. So glad I can continue to use the service without an issue.
FR
Felipe Rodriguez
05/07/24
Quick and effective
Great service. I have been assisted by James, quick and effective.
AC
Andrei Costin
05/07/24
Reliable VPN with a wide server selection
Had a small problem with my membership but James was hands on and help me in an instance. Great app, reliable VPN and great support!
T
Thierry
05/07/24
I can watch my Italian football again!
I'm 64, a virtual immigrant, when I went to school we never learned anything about computers, so i have to admit i struggled a little to install the Ivacy VPN. But what exceptional support, excellent, no, outstanding! The man named Aaron, he was patient, very polite and helped me find my way around this. I am very grateful to him and also his company, and now I can watch my Italian football again, even though I live in Belgium! Thank U so much, Thierry Lateste, Aalst, Belgium
RH
Renbo Huang
05/06/24
Ivacy met their commitments
Was able to get my lifetime subscription renewed after 5 years, but I agree with the earlier review from Guillaume Bunel.
EP
EZ PZ
05/06/24
I've been using this VPN service for…
I've been using this VPN service for over five years now. I haven't had any major issues and things continue to work well. James from customer support was super helpful and my issue was resolved right away. Highly recommend!
JD
John Delmark Aguilar
05/06/24
Fast support
Assisted by James, resolved my issue quickly
PV
P V
05/06/24
A very easy VPN
Ivacy is a very easy VPN to use on my iPhone and iPad. I have had little difficulties using it in different countries and connecting to the USA. Recently there was an issue with my account but James easily resolved it and restored my access. Highly recommend this VPN
