9.4
Spot Score
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Ivacy VPN has garnered a strong reputation over the past year, particularly for its excellent customer support and reliable service. The VPN delivers consistent performance across devices, including Windows, Android, iOS, and macOS, with many users highlighting its ease of use and reliable connection speeds. A notable strength of the product is its affordability, ...Read more
Excellent customer support, with prompt, knowledgeable, and friendly assistance provided by agents like James, Mason, and Aneketh.
Efficient resolution of account and subscription issues, particularly for extending lifetime memberships.
Reliable and effective VPN service that works well across multiple devices and operating systems, including Windows, Android, iOS, MacOS, and Android TV.
Easy to use with a simple setup process, making it accessible for non-technical users.
Lifetime subscription requires manual renewal every five years, which may cause inconvenience for some users.
Occasional issues with subscriptions being marked as expired prematurely, necessitating interaction with customer support.
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AG
Atom Gram
07/08/24
James was exceptionally helpful in…
James was exceptionally helpful in solving an issue I was dealing with. Thank, James
E
eightzero
07/08/24
Quick service by James
very fast and attentive service by James. fixed the recurring issue quickly
SK
Sam Kong
07/08/24
There is a connection issue on my…
There is a connection issue on my account. James is really helpful, he walked me thru each step and now the problem is fixed.
SM
SURYA MOHANTY
07/07/24
I've assisted by Mason at Ivacy support…
I've assisted by Mason at Ivacy support system. My issue resolved completely within few minutes. Salute to his technical excellency......
DN
D N
07/07/24
Fixed my problem very fast
Franklin fixed my problem very fast. Great service great experience great employees
RY
Richard Yang
07/07/24
Good support
James assisted with an issue I had on my account very promptly.
RA
Robert Al-Malak
07/07/24
James helped me with my unlimited…
James helped me with my unlimited account I bought 5 years ago, the app works really well on my phone and pc and I got really great support ! :)
JM
John Metcalf
07/07/24
Quick and helpful
James was excellent in helping me get connected on a new computer. He quickly solved my issues and got me up and running.
P
Pete
07/07/24
Very helpful and informative
Very helpful and informative. The support is wonderful and so is the service! I Ivacy VPN is worth it! Thank you!
AI
Amsyar Ishak
07/06/24
Assisted by Aneketh
Assisted by Aneketh. Super helpful and renewed by account within minutes since I subscribed lifetime access with ivacy. Thank you once again!
