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9.7

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iubenda - GDPR Compliance Software

iubenda Reviews in May 2025: User Ratings, Pros & Cons

Protect your data and comply with GDPR effortlessly.

4.3

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Starts from $9/Month, also offers free forever plan

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iubenda Reviews & Ratings

4.3

Very Good

Based on 197 ratings & 161 reviews

Rating Distribution

Excellent

(130)

Very Good

(6)

Good

(3)

Poor

(4)

Terible

(18)

Expert's Review

Iubenda has proven to be a standout service, praised for its user-friendly interface and comprehensive features. Customers appreciate the ease of navigation and the quick setup process, emphasizing that you don't need to be a privacy expert to utilize its capabilities effectively. The exceptional customer service also shines through, with numerous mentions of ...Read more

iubenda pros and cons

  • Excellent customer service with comprehensive and helpful responses, making users feel supported and guided.

  • User-friendly and intuitive interface, suitable for individuals without technical expertise.

  • Efficient and quick technical support that offers clear explanations even for non-technical users.

  • Clear and intuitive control panel for managing services, enhancing user experience.

  • Limited pricing transparency, with concerns about potential changes in pricing schedules.

  • Some users find it challenging to integrate policies in multiple languages on their websites.

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Showing 21-30 out of 161

MA

Milton A

03/09/23

5 out of 5

"Praise for Julia E. customer service"

What do you like best about iubenda? Our programmer opened a ticket, and Julia E. took the initiative multiple times over several weeks to keep us updated. Since I am not the programmer Julia patiently answered several questions. What do you dislike about iubenda? I hope that their new pricing schedule will be as good as it has been. What problems is iubenda solving and how is that benefiting you? Making sure our privacy policy requirements are current. Not using google.

MN

max nex

03/08/23

5 out of 5

I had a problem understanding a process…

I had a problem understanding a process on the website, I wrote a short email to technical and they replied quickly with a helpful video.

KC

Kyrylo Chabanov

02/13/23

5 out of 5

Great helper to create those boring docs

Great product with an intuitive UI and all the features we need, I'd recommend it without any doubts. For they price they ask for - it's a 100% valuable offer. We used it to create the legal docs like T&C and Privacy Policy on two languages.

SA

Stefania Agata

02/12/23

5 out of 5

it's a it's a complete solution with a lot of documentation complete solution with a lot of…

it's a complete solution with a lot of documentation available and fast support via chat and good technical support (sometimes not exactly immediate, but it depends on the type of answer that needs to be given). Interesting are the updates that arrive via email that warn when something has changed in the legislation

M

Massimo

01/30/23

5 out of 5

Excellent service, outstanding customer care

If you have a problem, you can bet that their customer care will fix it. Iubenda really helped me a lot with the privacy and cookies policies for all of my 4 websites. Strongly recommended.

G

GIANCARLO

11/28/22

5 out of 5

I must say that the assistance received it was excellent

I must say that the assistance received from the ladies of Iubenda with whom we read by e-mail has always been excellent and aimed at solving problems with my website. I am fully satisfied

M

Muzamiljutt

10/13/22

5 out of 5

Muzamil1987hussan

Date of experience: October 14, 2022

IS

Ilenia Sala

06/16/22

5 out of 5

Thank Leonardo for the support

Leonardo was very patient and helped me a lot. He answered very quickly to all my emails and gave me great support. Thank you

TM

The Mining Future FZCO

06/06/22

5 out of 5

Real good service at good prices

Very valuable service for startup companies that want to make sure all legal requirements are met in terms of the ever changing web privacy and cookie policies regardless of the country they serve. We are very satisfied.

گا

گندم امینی

03/31/22

5 out of 5

Perfect thank you very much your team

Thank you very much Perfect