8.8/10
Spot Score
Effortlessly streamline your customer support.
Add to compare
Starts from $69/User/Month
Log in Required to View Reviews
Filter results
Sort by :
Showing 5-6 out of 69
06/10/15
IssueTrak at ERC
What do you like best? We like how easy IssueTrak is to use and configure. WIth very little learning curve, we were able to set up the system to work for our business. The users love it as well, as the input is fast and easy. They have to crank out hundreds of tickets a day, and I can't see it getting any more efficient than IssueTrak. What do you dislike? Honestly, I don't have any issues worth noting. If anything has every come up, the support staff has always been nothing but helpful. ...
Read more
12/27/13
Simple to use
What do you like best? It is easy to use, quick to set up and adjust to meet our needs. We like being able to create task workflows to allow different sets of tasks for differing paths to completed tasks. Support is always friendly and quick, with a vast selection of FAQs that can answer most of the common questions to situations that come up What do you dislike? It would be nice to have an ability to have issues auto assign to person filling out the issue. Reports are not as user ...
Read more
